Rory Langdon Email & Phone Number

Richland, Washington, United States

• Collaborated with software engineering teams to develop new UX features for ICS network configuration management database. • Assisted in implementing and maintaining cyber security systems and configurations.• Administration of Microsoft Power BI application for monitoring and surveillance of OT inventory.• Configured network switches, firewalls, and servers during a major network Core upgrade project, which enhanced efficiency and optimization in the network.• Supported the development of System Security Plan (SSP) for critical control systems to ensure safe handling of sensitive information in compliance with DOE and NIST requirements for Cyber Security.

• Collaborated with dozens of artists providing music studio services through customized plans based on individualized needs of my clients.• I mix, edit, and master audio using various techniques of processing such as balancing levels, equalization, compression, and harmonic saturation, as well as finalizing all audio to industry standard levels to compete with modern releases.• As a freelance engineer, I create proposals and cost analyses for potential clients, highlighting the best action plan, and options, based on the available budget.• Certified as Pro Tools Expert, I utilize my 10+ years of experience with the DAW to ensure maximal efficiency and provide my clients a final product in an agreed upon timeline.

• Represented TruGreen by providing tailored lawn and tree care service to hundreds of residential and commercial individual clients• Effectively communicated with current and potential customers discussing importance of proper lawn and tree maintenance; tailored service recommendations based specific lawn conditions and customer desires. o My professional and friendly manner resulted in hundreds of satisfied customers as well as consistent and highly rated feedback through company surveys.• Certified as Washington State licensed pesticide applicator; based on customer service requirements, I determined the proper handling, mixing and application requirements of commercial grade fertilizer and pesticides according to state and federal regulations ensuring environmental and personal safety.• Stood out above my peers; promoted to Senior Specialist, earning the managers confidence for training new employees on the daily tasks required of lawn, tree, aerator, and commercial specialists resulting in a strong and knowledgeable team of specialists.• Appointed to additional responsibility while my supervising manager was unexpectedly absent for a two-month period; during this time, I assumed many of the managerial tasks, including machinery and equipment maintenance, fleet and route scheduling, weekly inventory control, and daily unlocking/locking of the warehouse enabling the local branch and team members continued providing excellent customer service as normal.• Served as Commercial Specialist for one year; responsible for being the first TruGreen contact for dozens of commercial customers, analyzed service requirements, and provided recommendations; applied fertilizer applications according to requirements; maintained customer invoices and production forms; and utilized outstanding customer service skills to address and resolve questions and concerns.

Kennewick, Washington, United States

Spokane Valley, Washington, United States

• Responsible for preventing financial loss by monitoring security equipment to detect, deter, and/or detain potential shoplifters o Identified and apprehended over 100 external theft suspects then prepared detailed and accurate case reports.• Gathered information on internal and external thefts by walking the salesfloor and surveilling through CCTV, providing any necessary information to local law enforcement to aid in criminal and/or civil prosecution.• Identified and monitored high-shrink/high-theft departments in order to reduce the loss of assets in those areas, creating detailed reports of investigative findings.• Reviewed high-dollar transactions/returns/money-orders through CCTV recordings to ensure the proper handling of cash and merchandise by Wal-Mart associates, pursuing any potentially fraudulent activity. • Led the safety team, holding weekly meetings to discuss current safety issues in the store and options to resolve issues while training associates on safe practices at work.

Spokane Valley, Washington, United States

Associate'S Degree, Computer Software Engineering, 3.8

Associate Of Arts - Aa, Audio Engineering, 3.2

• Studied audio and the use of audio equipment in relation to music recording, sound for film/games, and live applications. • Recorded.