Account Manager at MTP, providing second to none service to my clients and candidates. If you are seeking a new role or would like to explore what MTP Services can provide to your agency/organisation don't hesitate to get in touch with me today.

MTP Services specialises in delivering IT projects and providing highly-skilled, security cleared IT consultants, contractors and staffing solutions in the Canberra market.IT ProjectsProfessional ServicesContractorsRory LarkinRecruitment Consultant0433 696 534rory.larkin@mtpservices.com.au

Was the Managing Director for a small Landscaping Company.Main Responsibilities:- Running 3teams consisting of 3 staff members - Project Managing each job- Quoting and invoicing jobs via Xero- Back of house Admin - Working on the tools full time- project coordination - Communicating with clients and staff members effectively- Marketing and brand growth- Content Management for Social Media Pages

Responsibilities:Roster Management:Create and maintain staff schedules, ensuring adequate coverage during peak and off-peak hours.Coordinate with team members to accommodate time-off requests, availability changes, and shift swaps while adhering to labor laws and company policies.Anticipate busy periods and adjust staffing levels accordingly to optimize efficiency and customer service.Staff Supervision:Assist in hiring, training, and onboarding new cafe… Show more Responsibilities:Roster Management:Create and maintain staff schedules, ensuring adequate coverage during peak and off-peak hours.Coordinate with team members to accommodate time-off requests, availability changes, and shift swaps while adhering to labor laws and company policies.Anticipate busy periods and adjust staffing levels accordingly to optimize efficiency and customer service.Staff Supervision:Assist in hiring, training, and onboarding new cafe employees.Provide clear direction, guidance, and constructive feedback to staff members.Monitor staff performance and address any performance or behavior issues promptly.Foster a collaborative and positive work environment that promotes teamwork and professional growth.Customer Service:Lead by example in delivering exceptional customer service, ensuring that all staff members uphold the cafe's standards of service.Handle customer inquiries, complaints, and feedback in a professional and empathetic manner.Operations Management:Collaborate with the Cafe Manager to implement operational procedures, policies, and standards.Oversee inventory management, including monitoring stock levels, ordering supplies, and managing wastage effectively.Ensure the cleanliness and organization of the cafe, following health and safety regulations.Financial Management:Assist in tracking daily sales, transactions, and expenses, reporting any discrepancies to the Cafe Manager.Contribute to cost-control efforts by minimizing waste, optimizing staff scheduling, and suggesting operational improvements.Communication:Maintain open and clear communication channels between staff and management.Relay important information, updates, and changes to the staff roster promptly and effectively.Problem Solving:Address operational challenges, staff conflicts, and other issues that may arise during the day-to-day operations of the cafe.And More.. Show less

Was a part of the Australian National Universities Indigenous Internship program with the Department of the Prime Minister and Cabinet.Responsibilities:Policy Research:Conduct research on relevant policy areas, gathering data, statistics, and information from reliable sources.Analyze existing policies, legislation, and regulations to provide insights and recommendations for potential improvements.Policy Development:Contribute to the drafting and… Show more Was a part of the Australian National Universities Indigenous Internship program with the Department of the Prime Minister and Cabinet.Responsibilities:Policy Research:Conduct research on relevant policy areas, gathering data, statistics, and information from reliable sources.Analyze existing policies, legislation, and regulations to provide insights and recommendations for potential improvements.Policy Development:Contribute to the drafting and development of policy documents, briefs, and reports under the guidance of senior policy officers.Help identify gaps or areas of improvement in current policies and propose potential solutions.Policy Implementation:Support the implementation of approved policies by assisting in coordination, communication, and monitoring of progress.Contribute to the development of implementation plans and strategies.Policy Communication:Assist in the creation of clear and concise policy documents, summaries, and communication materials for a variety of audiences.Contribute to public awareness campaigns and information dissemination efforts related to policy initiatives.Legislative Review:Stay informed about relevant legislation and regulations, and assist in analyzing their potential impact on policies.Contribute to the review of proposed legislative changes and their alignment with organizational goals.Collaboration:Work closely with other team members, including senior policy officers and researchers, to contribute to projects and initiatives.Participate in collaborative discussions, brainstorming sessions, and knowledge-sharing activities.Professional Development:Take advantage of learning opportunities and mentorship offered during the internship to enhance knowledge of policy development processes and public administration. Show less