Established and grew a thriving independent pet care business specializing in dog sitting services, delivering exceptional care and customer service.Created and maintained a seamless scheduling and booking system,ensuring efficiency in service delivery and customer satisfaction.Implemented personalized care plans to meet each pet's unique needs,including exercise routines, dietary requirements, and medicationadministration.Demonstrated a deep understanding of animal behavior and safety protocols, ensuring the well-being and happiness of every pet in my care.Delivered timely updates and photos to pet owners, providing peace ofmind and transparency during their absence.Managed all aspects of the business, including finances, marketing, andclient relations, contributing to consistent growth and profitability.Continuously expanded my knowledge of pet care through research,courses, and industry networking, staying updated on the latest trends andbest practices in pet care.

Supervised and led a team of 20 staff members, including servers,bartenders, and kitchen staff.Conducted staff training, set performance expectations, and providedongoing coaching and feedback to ensure top-quality service.Managed restaurant inventory, including ordering, receiving, and trackingsupplies to ensure optimal stock levels and cost control.Implemented inventory control measures to reduce waste and enhanceprofitability.Implemented marketing initiatives, such as special promotions, events, orloyalty programs, to attract and retain customers.Managed relationships with suppliers and negotiated favorable terms andcontracts to reduce costs.

Consistently achieved high levels of customer satisfaction by providingaccessible and friendly service.Demonstrated exceptional interpersonal and team-building abilities,successfully building rapport with a diverse clientele, managers, andcolleagues. Proven track record in swiftly resolving issues before theyescalate.Maintained a thorough knowledge of the frequently changing menu,including gourmet food, spirits, and wine pairings, to offer informed recommendations.Skillfully anticipated and fulfilled guest needs while providing clarity onspecial orders, ensuring a positive dining experience.Efficiently managed multitasking demands, maintaining professionalism and courtesy in a high-paced environment.

Support Account Managers in the daily management of accounts exceeding half a million dollars.Take on the role of Project Manager for custom media projects related tofor-profit accounts.Assume the role of Project Manager for all unassigned accounts valuedunder half a million dollars.Serve as a program liaison for Senior Directors and Sales Teams, aiding inthe onboarding processes for new members.Provide support for the development and formatting of reports andpresentations essential for business models, business cases, and forecastingtools that contribute to the contract's lifecycle.

Supporting Account Managers on key strategic accounts to drive revenue and increase market share. Monitor and process all custom media requests for all higher-ed institutions in Texas, Louisiana, and Mississippi.

Generating Access Codes, research for lead sales team about new schools, project management, technical issue resolution for customers as well as internally, record generation for custom solutions.

Edit, Format, and create E-books for publication from original out of print works

sales generation, lead evaluation, research, marketing, logistics, project planning, social media coordinator, web development

Student Clerk in Appeals Division/ Law Library. Handle Closing and opening of cases. Filing, data entry, stocking of shelves and distribution of time sensitive materials.Handle evidence, correspondence, and briefs for cases from opening to closing. Conduct extensive research and organize materials for court proceedings.Interact directly with Assistant US Attorneys from Criminal, Terrorism, Special Prosecutions, Financial, and Healthcare

Scan a large volume of rare and historical text and serve as head trainer of new hiresProvide sample materials and demonstrations to prospective clients to successfully win contractsWorked with the following prestigious clients: Harvard Law School, West Publications, Boston Public Library, Massachusetts Secretary of the State, Massachusetts Registries of Deeds, and Smithsonian Astrophysics Observatory at Harvard UniversityWorked onsite at the Grand Masonic Lodge of Massachusetts; membership cards going back to the late 1700s.