Definition of Audit strategy for both Retail and Wholesale Banking businesses: identifying attention areas areas, defining audit priorities and building audit plan. Audit Execution: supervise and challenge audit processes (planning, fieldwork and reporting) and giving audit opinion (assurance). Coordinating Senior Expert Matter at ING Group: currently for Cards and Point of Sales (issuing and acquiring businesses), previously for Operational Risk Management.Stakeholders Relationship Management and Team Management (Knowledge Acquisition, Knowledge Sharing, People Development, Early adopter of Agile way of working)Promoting data analytic techniques and continuous audit approach

Definition of Audit strategy: Define the Audit Strategy and Audit Plan for Retail Business, which provides an outline of ING bank’s strategic objectives and priorities and translates these into audit focus areas and audit priorities. Audit Execution: supervise audit processes (planning, fieldwork and reporting) and give audit opinion Stakeholders Relationship Management and Team Management (Knowledge Acquisition, Knowledge Sharing and People Development)

Operational risk framework: Advanced Model Approach for Operational Risk Capital, Risk Appetite Statement, Non Financial Risk Dashboard, Business Environment Assessments, Risk and Control Self Assessments, Scenario Analysis, Key Control Testing, Internal Loss Capture, Key Risk Indicators, Risk Awareness Programmes, Outsourcing risk, Fraud prevention, etc Coordinating Business Continuity, Disaster Recovery Test and Crisis Management. Regulation gap analysis and implementation: MiFID, SEPA / Payment Service Directive, Anti Money Laundering, Data Protection, Direct commercialization of financial services, etcCompliance Officer during 6 months.

Internal audits: Mortgages, Saving Accounts, Brokerage, Call Center, Branches, Back Office, Marketing, Finance, Legal, Risks, Treasury and ING Financial Markets.SOX implementation in ING Direct Spain

Financial audits for Spanish commercial and savings banks, investments mutual funds management and insurance companies. Business Strategy Plans. Financial Planning and Balanced Scorecard and executive information systems for financial institutions and insurance companies.