Rosa López Email and Phone Number
Telesales, Stand and F2F acquisition channels manager, with solid experience in sales environment. Management of external vendors. RFP, proposal, negotiation, contractual and services level agreement, provider selection, acquisition strategy, planning and analysis of performances, campaigns/channels tracking. Team management. Internet, acdquisition campaign, launch on Social Media (FB, TW, Wasps and EM).Experience in Business Development and Partnership área: RFP, proposal, contractual and services level agreement, negotiations, planning, launch loyalty program barclaycardgallery.es. Responsable of promotional campaigns área: proposals, planning, strategy and coordination end to end processes, negotiations, contractual and services level agreement, monitoring to attract new customers through all sales channeles. Portfolio and Partnerships campaign support. Extensive collaboration across key internal and external stakeholders, Introducers and suppliers.I worked at Barclaycard for 15 years in Ireland, UK and Spain. I have a Master in business management, commercial, marketing, advertising, communication and e-commerce management.
Accion Contra El Hambre
View- Website:
- accioncontraelhambre.org
- Employees:
- 719
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Marketing.- Telemarketing And F2F FundraisingAccion Contra El Hambre Nov 2022 - PresentMadrid -
Acquisition Campaign On Social MediaWizink Nov 2017 - Feb 2019Madrid Area, SpainResponsible acquisition campaign: proposal, implantation, development, negotiations, contractual and services level agreement, business case, launch, control and management on social networks (FB, TW, Wasp, EM) campaign. Acquisition channel: EM, SMS and Web. Achievements:- Acceptance Rate increase.- Sub-channel with higher profitability. -
Spain Telemarketing Channel ManagerBarclaycard 2011 - 2017MadridRFP, proposal, contractual and services agreement, providers selections, implantation and launch of telemarketing channel: negotiations, strategy, planning, promotions, controls, end to end processes, quality control, training and marketing material execution (training manual, scripts, briefing). Management and control of a Budget of 13 million Euros. Team management. Management, tracking and control channel (call centre and sales forces) to meet targets and channel profitability. Tracking analysis of sales metrics and profitability indicators. Implementation and management of different projects.Relationship with key stakeholders across all the different business areas in Spain and UK.Achievements:- Job promotion.- Significant cost campaign reduction. - Implementation recruitment sales models more profitable for the business. - Acceptance rate and account profitability increase, being the most profitable channel vs Stand and Mobile. -
Business Development & PartnershipsBarclaycard 2009 - 2011Madrid (Spain)Participation in the launch of Loyalty Program (RFP, proposal, strategy, planning, business case, contractual and services level agreement, negotiations, development and execution of sales training, marketing materials, monitoring program. Market research, trends, sectors, main players. Selection of partners according to sector and proposals (pipelines, proposal follow up, presentations, meeting, etc.). Business Agreement Management. -
Person In Charge Of Promotional AreaBarclaycard 2006 - 2009Madrid (Spain)Implantation, development, monitoring of promotional área: proposals, procedures, controls, suppliers and gifts selections, negotiations, contractual and services levels agreement, logistics and distributions of promotional gifs, script, training, etc. Strategy, planning and anual execution of promotional campaign for all acquisition channels. Portfolio and Partner área support. Budget management of 2 million Euros. Management and development of marketing material (card application, flyers, sales forces book, etc.). Training and stock control. Relationship with key stakeholders and market research.Achievements:- Activation incrase in new account.- Sales increase and sale support (promotion strategy and sales forces book).- Barclaycard with the enviroment in collaboration with external supplier. -
Stand And Mobile ChannelBarclaycard 2004 - 2006Northampton, United KingdomDesign and execution of annual plan. Strategy, planning and action for the achievement of objectives. Negotiations. Review of communication for promotional campaign. Channel Tracking.Achievement:Risk identification, development and execution of verification process in back offices. -
Customer Services RepresentativeBarclaycard 2002 - 2004Dublin (Ireland)Customer services representative.Card, retention and insurances campaigns (cross selling)Achievements:- Best retention sales agent.
Rosa López Education Details
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Business SchoolMaster In Business Management, Commercial, Marketing, Advertising, Communication And E-Commerce -
I.E.S. Felipe Trigo (Móstoles)1981 - 1985 -
Cámara Oficial De Comercio, Industria Y Servicios De MadridDigital Business -
Social Sciences - Certificate
Frequently Asked Questions about Rosa López
What company does Rosa López work for?
Rosa López works for Accion Contra El Hambre
What is Rosa López's role at the current company?
Rosa López's current role is Sales Manager (call center - sales forces).Telesales Manager.Telemarketing ManagerOutsourcing Manager.
What schools did Rosa López attend?
Rosa López attended Business School, I.e.s. Felipe Trigo (Móstoles), Cámara Oficial De Comercio, Industria Y Servicios De Madrid, The Open University Business School.
Who are Rosa López's colleagues?
Rosa López's colleagues are Fabio Ruiz Herrero, Ana Carreras Franco, María Verónica Zavaroni Torres, Liedry Jiménez, Hiba Hamzeh, Esther Paola Funez, Julien Bourcier.
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