Rosa López

Rosa López Email and Phone Number

Sales Manager (call center - sales forces).Telesales Manager.Telemarketing ManagerOutsourcing Manager @ Accion contra el Hambre
madrid, madrid, spain
Rosa López's Location
Madrid, Community of Madrid, Spain, Spain
About Rosa López

Telesales, Stand and F2F acquisition channels manager, with solid experience in sales environment. Management of external vendors. RFP, proposal, negotiation, contractual and services level agreement, provider selection, acquisition strategy, planning and analysis of performances, campaigns/channels tracking. Team management. Internet, acdquisition campaign, launch on Social Media (FB, TW, Wasps and EM).Experience in Business Development and Partnership área: RFP, proposal, contractual and services level agreement, negotiations, planning, launch loyalty program barclaycardgallery.es. Responsable of promotional campaigns área: proposals, planning, strategy and coordination end to end processes, negotiations, contractual and services level agreement, monitoring to attract new customers through all sales channeles. Portfolio and Partnerships campaign support. Extensive collaboration across key internal and external stakeholders, Introducers and suppliers.I worked at Barclaycard for 15 years in Ireland, UK and Spain. I have a Master in business management, commercial, marketing, advertising, communication and e-commerce management.

Rosa López's Current Company Details
Accion contra el Hambre

Accion Contra El Hambre

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Sales Manager (call center - sales forces).Telesales Manager.Telemarketing ManagerOutsourcing Manager
madrid, madrid, spain
Employees:
719
Rosa López Work Experience Details
  • Accion Contra El Hambre
    Marketing.- Telemarketing And F2F Fundraising
    Accion Contra El Hambre Nov 2022 - Present
    Madrid
  • Wizink
    Acquisition Campaign On Social Media
    Wizink Nov 2017 - Feb 2019
    Madrid Area, Spain
    Responsible acquisition campaign: proposal, implantation, development, negotiations, contractual and services level agreement, business case, launch, control and management on social networks (FB, TW, Wasp, EM) campaign. Acquisition channel: EM, SMS and Web. Achievements:- Acceptance Rate increase.- Sub-channel with higher profitability.
  • Barclaycard
    Spain Telemarketing Channel Manager
    Barclaycard 2011 - 2017
    Madrid
    RFP, proposal, contractual and services agreement, providers selections, implantation and launch of telemarketing channel: negotiations, strategy, planning, promotions, controls, end to end processes, quality control, training and marketing material execution (training manual, scripts, briefing). Management and control of a Budget of 13 million Euros. Team management. Management, tracking and control channel (call centre and sales forces) to meet targets and channel profitability. Tracking analysis of sales metrics and profitability indicators. Implementation and management of different projects.Relationship with key stakeholders across all the different business areas in Spain and UK.Achievements:- Job promotion.- Significant cost campaign reduction. - Implementation recruitment sales models more profitable for the business. - Acceptance rate and account profitability increase, being the most profitable channel vs Stand and Mobile.
  • Barclaycard
    Business Development & Partnerships
    Barclaycard 2009 - 2011
    Madrid (Spain)
    Participation in the launch of Loyalty Program (RFP, proposal, strategy, planning, business case, contractual and services level agreement, negotiations, development and execution of sales training, marketing materials, monitoring program. Market research, trends, sectors, main players. Selection of partners according to sector and proposals (pipelines, proposal follow up, presentations, meeting, etc.). Business Agreement Management.
  • Barclaycard
    Person In Charge Of Promotional Area
    Barclaycard 2006 - 2009
    Madrid (Spain)
    Implantation, development, monitoring of promotional área: proposals, procedures, controls, suppliers and gifts selections, negotiations, contractual and services levels agreement, logistics and distributions of promotional gifs, script, training, etc. Strategy, planning and anual execution of promotional campaign for all acquisition channels. Portfolio and Partner área support. Budget management of 2 million Euros. Management and development of marketing material (card application, flyers, sales forces book, etc.). Training and stock control. Relationship with key stakeholders and market research.Achievements:- Activation incrase in new account.- Sales increase and sale support (promotion strategy and sales forces book).- Barclaycard with the enviroment in collaboration with external supplier.
  • Barclaycard
    Stand And Mobile Channel
    Barclaycard 2004 - 2006
    Northampton, United Kingdom
    Design and execution of annual plan. Strategy, planning and action for the achievement of objectives. Negotiations. Review of communication for promotional campaign. Channel Tracking.Achievement:Risk identification, development and execution of verification process in back offices.
  • Barclaycard
    Customer Services Representative
    Barclaycard 2002 - 2004
    Dublin (Ireland)
    Customer services representative.Card, retention and insurances campaigns (cross selling)Achievements:- Best retention sales agent.

Rosa López Education Details

  • Business School
    Business School
    Master In Business Management, Commercial, Marketing, Advertising, Communication And E-Commerce
  • I.E.S. Felipe Trigo (Móstoles)
    I.E.S. Felipe Trigo (Móstoles)
    1981 - 1985
  • Cámara Oficial De Comercio, Industria Y Servicios De Madrid
    Cámara Oficial De Comercio, Industria Y Servicios De Madrid
    Digital Business
  • The Open University Business School
    Social Sciences - Certificate

Frequently Asked Questions about Rosa López

What company does Rosa López work for?

Rosa López works for Accion Contra El Hambre

What is Rosa López's role at the current company?

Rosa López's current role is Sales Manager (call center - sales forces).Telesales Manager.Telemarketing ManagerOutsourcing Manager.

What schools did Rosa López attend?

Rosa López attended Business School, I.e.s. Felipe Trigo (Móstoles), Cámara Oficial De Comercio, Industria Y Servicios De Madrid, The Open University Business School.

Who are Rosa López's colleagues?

Rosa López's colleagues are Fabio Ruiz Herrero, Ana Carreras Franco, María Verónica Zavaroni Torres, Liedry Jiménez, Hiba Hamzeh, Esther Paola Funez, Julien Bourcier.

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