Rosa Digby Email & Phone Number

Bristol, England, United Kingdom

Bath, England, United Kingdom

Adopted responsibility for the organisation and administration of the Social Programme for a busy international EFL summer school catering for up to 200 students at once. This involved adapting the programme throughout in response to a number of factors. Coordinated with third-party providers to create a busy programme of activities throughout the day, evenings and weekends. This coordination involved building personal relationships alongside negotiations to ensure arrangements were beneficiary for both parties.Managed and lead team of 15 Activity Leaders throughout the delivery of the Social Programme, this included direction and feedback where appropriate, and organising staff training sessions. In addition to the social programme, managed compliance-based data entry for all students entering the summer programme.

Bath, England, United Kingdom

Adopted general office administration responsibilities, including creating reports, maintaining lines of communication both internally and externally, and updating online records. Managed customer correspondence and acted as a primary contact for client queries, complaints and negotiations.

Leeds, England, United Kingdom

Worked as a member of a large team in a lively and popular events, bar and food venue delivering high-level service whilst greeting and serving guests and accommodating the individual needs of customers. Liaised with other staff members and external providers across a wide site to ensure well-ordered and harmonious organisation within the venue was achieved.

Leeds, England, United Kingdom

Acted as a main point of contact for concerns and information on university campus. Concentrated on providing reassurance and comfort to the public whilst using university facilities by creating both a welcoming and COVID safe environment.In order to achieve this, effective communication and collaboration, mainly through online communication, has been paramount due to the large nature of the team spread across a number of locations.

Elected as Social Secretary for one of the largest societies at the University of Leeds, Leeds Surf Society.This position comprised of the organisation and promotion of social events, communication with members and general management of the club within a team. It further involved communication and collaboration with local businesses, events companies and venues.

Leeds, England, United Kingdom

Worked as part of a large team interacting with university alumni in relation to the Footsteps Fund, a campaign based on enhancing the accessibility of university education.Adopted administrative responsibilities, including data entry, electronic filling and online communication.Enabled me to practice and improve my written and verbal communication, both in formal and informal contexts.

Bath, United Kingdom

Led a team of young people through the NCS programme, helping them to develop as a group, overcome challenges and successfully run their own social action project.Enabled me to improve and gain confidence in my communication skills, and to develop a greater understanding of group dynamics.Managed a Team Assistant, allowing me to further develop my managerial skills.

Voluntary lead event organiser position for University accommodation, gaining experience in events management, risk assessments and event contracts. Liased with numerous local businesses, venues and contractors and operated with a large budget to produce a number of successful events including formals and a day party.

Bath, United Kingdom

Waited in a busy restaurant, tending to customer needs and ensuring a high level of service. As Team Leader, I led a team of up to 8 staff members on shift, made shift plans, managed stock, dealt with queries from staff and customers, opened and closed the restaurant and organised the cash-up. I also fulfilled the duties of assistant manager for two months. This involved leading the team more actively and greater line management duties, including running staff meetings and trainings, and sole responsibility for stock management.

Volunteered on 2-week summer camps coordinated by Forest School Camps, a British educational charity for young people. Adopted a leadership role position involving time management, the planning of activities and organisation.

Nepal

Volunteered in Nepal for 3 months with Raleigh International as part of a Livelihood Development project in October 2017. This involved interacting with people from varying cultures and communities and quickly forming an effective team despite, facing challenges connected with experiencing a new environment.

Religion, Politics And Society, Social Sciences, Class I

Activities and Societies: Committee member of Leeds Surf Society | Voluntary Halls Executive | Active member of Leeds Snowriders.

A Levels, A B C In Philosophy, Sociology, Spanish

Activities and Societies: Member of Model United Nations (MUN)

Gcses, 10 A*-A

Activities and Societies: Member of School Council, Football and Model United Nations (MUN)