Christopher Rosales Email & Phone Number

Fremont, Ca

• Involved in design and build of lighting and power systems• Managing a team of skilled electricians• Managing all phases of projects to complete complex development structures• Negotiating in resolving customer concerns to guarantee customer satisfaction• Collaborating with numerous General Contractors to meet clients needs and expectations

Greater Los Angeles Area

Customer Focus: interacts with and assists customers to ensure they are satisfied with their store experience. Reinforces customer service expectations with associates. Anticipates customer merchandise (placement, availability, customer fit etc.) and business flow (long lines at cashwrap, fitting rooms) issues. Keeps up to date on merchandise choices and uses suggestive selling/outfitting to share this knowledge with customers. Delivers and in-store experience focused on the customer, ensuring… Show more Customer Focus: interacts with and assists customers to ensure they are satisfied with their store experience. Reinforces customer service expectations with associates. Anticipates customer merchandise (placement, availability, customer fit etc.) and business flow (long lines at cashwrap, fitting rooms) issues. Keeps up to date on merchandise choices and uses suggestive selling/outfitting to share this knowledge with customers. Delivers and in-store experience focused on the customer, ensuring a fast, easy and exciting shopping experience.Performance Management and Development: Trains staff to complete job tasks and develop skills for effective performance. Evaluates staff on tasks and competencies and identifies high-performing talent within the storeStaffing, Scheduling and Payroll: Staffs store with quality associates to assist in meeting and maintaining store staffing levels. Learns and manages setting priorities, assigning and organizing work flow and allocating payroll for staff.Store Operations: Coordinates with other managers to resolve operations and customer issues throughout the store.Communication: Communicates information and instructions to others. Respects and values diversity in others and develops and maintains good working relationships with all associates. Educates staff on new merchandise, business metrics (top selling products, promotions etc.), store sales metrics (product sales, daily sales) and company marketing initiatives (in-store sales, promotions, social media campaigns, online ordering in store). Show less

Fremont, Ca

•Involved in design and build of lighting and power systems for commercial and industrial developments•Managing a team of skilled electricians to ensure projects proficiency and production•Managing all phases of projects to complete complex development structures within the time frame/budget•Negotiating in resolving customer concerns to guarantee customer satisfaction•Collaborating with numerous General Contractors to meet clients needs and expectations

•Assisted in the organizing, planning, and setting up of floral arrangements and art at weddings. I personally helped construct the inventory lists and helped calculate the numbers to make sure everything was accounted for. I also worked closely with the designer and speaking with clients and venues to draft final instructional sheets for myself, the designer, and the other workers.

Redwood City, Ca

•Utilized new and cutting edge technology: Search Engine Optimization, to protect customers’ online reputations, and preserved customers’ identities. •Aggressively worked to remove and suppress unwanted and false internet content for notable customers•Personally handled customers inquiries and capitalized on them for increasing value-added services

Stanford, Ca

-Demonstrated and taught soccer skills, agility and formation techniques to children ages 6 to 18.-Worked closely with the children and their parents to meet all their programs expectation.-Dramatically improved the skills of individual players through my own innovative drills and techniques-Organized strategic game plans and tactics utilized in games-Mentored young players and developed a valuable ideal of teamwork-Evaluated and ranked players, stating what their strengths… Show more -Demonstrated and taught soccer skills, agility and formation techniques to children ages 6 to 18.-Worked closely with the children and their parents to meet all their programs expectation.-Dramatically improved the skills of individual players through my own innovative drills and techniques-Organized strategic game plans and tactics utilized in games-Mentored young players and developed a valuable ideal of teamwork-Evaluated and ranked players, stating what their strengths were and what areas needed improvement on Show less

Palo Alto, Ca

•Sold clothing and accessories at Pacific Sun wear Corp. •Ensured customer satisfaction, training, handling returns, sales, and consultation.•Led staff in sales through the majority of months employed•Trained in Assistant Management duties such as inventory, merchandise, etc

Bs In Management, Management And Human Resources

Activities and Societies: Cal Poly Pomona's Men's Soccer Program -Business Administration (Management and Human Resources) -Emphasis.

Education record

-General Education -Collegiate Athlete for 2 years: Foothill Men's Soccer Team