Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks, and locating files upon request.Provided secretarial and office management support while building cooperative working relationships.Referred delinquent accounts to the collections department as needed while adhering to legal guidelines. Reduced financial discrepancies by accurately analyzing and managing customer invoices and service orders.Assessed data and information to check entries, calculations, and billing codes for accuracy.Assisted in the preparation of financial statements and reports, including monthly, and annual accounts. Modified comprehensive financial reporting package to reflect growing organizational complexity and managed financial reporting processes to validate internal and external financial results with GAAP.Represented the company at conferences, trade shows, and customer locations, answering questions about corporate products and services. Assisted in the planning and execution of events, including scheduling vendors and venues. Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.Developed promotional material for events including flyers, posters, and digital content.Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials. Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff. Investigated citizen complaints regarding city services or operations.Oversaw implementation of court proceedings.Monitored court proceedings to ensure a safe and secure environment for all participants.

Created visual concepts to communicate ideas that inspire, inform, and captivate consumers.Produced promotional materials such as brochures, flyers, posters, catalogs, banners, and signs. Integrated multimedia elements into designs including audio, video, animation, and interactive components. Worked closely with the printing company to ensure high-quality results from printed materials projects. Prepared rough sketches of product concepts, discussed with clients, and made necessary changes. Oversaw product design, print design, and marketing collateral from concept to completion.Monitored Facebook, Instagram, Twitter, and other social media platforms to build customer connections.Focused on growing social media presence through engaging content and using data and customer insights to guide processes. Engaged with clients and answered queries to promote brand-focused interactive and engaging content. Wrote and uploaded quality posts for clients’ various social media pages, improving overall traffic.Generated new business and boosted sales using extensive knowledge, target market penetration, partner relationships, and customer care techniques.

Used power and hand tools safely and effectively.Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.Operated airless spray equipment and motorized lifts.Inspected work sites to measure dimensions, lay out work and estimate materials for each job.Applied paints, sealers and solvents to plaster, sheetrock, concrete and wood.Cleaned and properly stored paint equipment and supplies at the end of each workday.Documented progress and provided estimated completion time for clients.Recommended blending, harmonizing and contrasting color options to customers.Trained, mentored, and coached team members to improve their job performance. Managed personnel and job site.

Solar Consultant -Better Earth SolarConducted solar consultations with new prospects, sold solar energy programs, and processed, enrolled, and serviced new customers through finished products.Inspected customers’ homes and businesses to develop detailed solar installation quotes.Educated homeowners on the benefits of solar energy such as potential savings, lowered environmental impacts, and likely increases in home value. Compiled reports detailing daily sales activities including the number of calls made and appointments scheduled. Worked closely with the executive team to outline company goals and transfer goals to account holders. Made follow-up calls with warm leads to cement connections and pursue conversions. Calculated solar resources and array production according to climate, site shading, and roof orientation. Trained, mentored, and coached team members to improve their job performance. Lead regular meetings with staff to discuss progress and identify areas of improvement. Sales Representative-Revitive, Dormeo, & 4 Patriots. Placed orders and answered customer questions over the phone to maximize customer service. Developed customized sales techniques to successfully sell and upsell services to new and existing clients. Drove substantial sales through suggestive selling and by promoting add-on purchases.Leveraged CRM system to manage sales activities, track referrals, appointment data, and sales performance.Answered incoming calls and provided the highest level of professionalism and knowledge service to every customer.Mortgage Specialist-Village Capital-FHA/VAProspected potential customers by cold-calling businesses and individuals to introduce products and services. Developed and maintained relationships with customers, real estate agents, and other professionals in the industry. Educated customers on various types of mortgages, interest rates, and other related topics. Guided loan products and services to prospective borrowers.

• Using hand tools• Basic stonework design• Cultivating soil• Project design• Project management• Maintaining equipment• Decorative rock and planting• Landscape equipment knowledge• Gardening knowledge• Sprinkler system maintenance• Work site cleaning and organization• Landscape maintenance• Team building• Operating equipment