Director Of Digital Learning Programs
CurrentManage distribution of all virtual content nationwide for organization, develop and deliver digital learning programs, collaborate with stakeholders to align with organizational goals in addition to supervising FTE.• Liaise with over 100 instructors, improved virtual teaching skills for 60% of trainers through development and launch of a virtual engagement course in response to severe skills gap amongst current instructors.• Lead a cross-functional working group comprised of diverse association members to build a new credentialing program. Foster and environment of inclusive collaboration, effectively aligning stake holders with varying perspectives.• Strategically collaborate with Instructional Design, Marketing, and IT teams to deliver content to stakeholders and clients.• Administer and support delivery of thousands of virtual courses providing moderation, tech support, and customer service.• Developed and managed vendor relationships to ensure effective program delivery and user experience.• Function as primary administrator for LMS including tech support (Elevate/Cadmium).• Successfully managed budgets, resulting in significant year-over-year revenue growth of more than $100,000.