• Developed & implemented talent acquisition strategies aligned with hiring needs.• Worked closely with managers & HRBPs to define talent requirements.• Executive Search for CFO, COO, Presidents, CEO, and VP's• Operational searches from Commercial CDL Driver's, Warehouse Associates, Accounting, IT, Pricing, FP&A, Procurement, Site Managers, and more.• Expertise in FMCSA, DOT, and CDL systems, procedures, laws, and regulations for onboarding compliance• Managed recruitment lifecycle, from sourcing to onboarding, ensuring positive candidate experience.• Sourced, screened & assessed candidates and managed communications with them & hiring managers.• Coordinated offer process, including creating offer letters & determining starting wages, drug testing, & background screening.• Established & reported on key metrics to evaluate recruitment effectiveness.• Evolved sourcing strategies by identifying social networks, job boards, employee referrals, job fairs, & outreach avenues.• Improved hiring manager & candidate experience, and implemented DEI strategies.• Managed ATS (APD Enterprise, APD WorkForce Now,& Ascentis) , maintained compliance with employment laws, & researched recruiting trends.• Trained hiring managers in standardized recruitment processes & best practices.• Participated in recruiting events to attract top talent & collaborated with marketing teams.• Administered recognition programs, supported HR administrative activities, and evaluated recruitment technologies for ROI• Help track and prepare new employees for Hazmat/Hazwoper/OSHA Requirements• Instructed and guided new hires on proper PPE and Safety Procedures upon onboarding**Currently working on HR Certification

• Evaluate and establish a talent acquisition strategy aligned with hiring needs to meet business objectives.• Work closely with hiring managers to understand and define their hiring needs. • Manage and execute full cycle recruiting process from sourcing through onboarding.• Manage and communicate with candidates and hiring managers throughout the recruiting process. • Establish key metrics and reporting for recruiting statistics and data.• Create a sourcing strategy by identifying social networks, community forums, job boards, employee referrals, job fairs, and outreach to potential candidates. Evaluate effectiveness through metrics, applicant tracking, and quality of candidates.• Collaborate with HR team on diversity and inclusion initiatives to incorporate into talent acquisition programs in order to increase diversity at every level in the organization. • Utilize and make recommendations on recruiting systems and processes.• Manage setup, processes, and activity within Applicant Tracking System (ATS).• Develop and manage programs such as onboarding, employee referral, and interview training.• Manage offer process including creating offer letters, managing drug test and background screen process, checking references, and internal new hire notification.• Coordinate with HR Generalist on DOT drug screens and driver qualification files.• Maintain knowledge on compensation, employment laws, and regulations that impact recruitment to ensure compliance and best practices. • Manages relationships with outside recruiting agencies when needed, including agency selection, contract negotiation, and communication.• Conduct exit interviews and make recommendations based on feedback.• Form solid relationships with hiring managers at all locations. • Model our company values as a brand ambassador both externally and internally.

• Over 8 years of experience in recruiting, operations, logistics, and employee management in the hospitality/travel and transportation industry• Managed 5 direct reports - 3 managers & 2 Supervisors• Interviewed and hired 500+ candidates and managed 100 employees (CDL drivers, maintenance, tour guides, logistics & operations staff) each peak season, as well as year-round hiring for Administrative/Operations and Maintenance departments• Adept at creatively sourcing and confirming employees for both high-volume and niche roles in a competitive market with a limited candidate pool; leverages different recruiting strategies to attract national candidates to relocate to Alaska for seasonal or year-round employment• Utilizes numerous platforms such as LinkedIn, job postings, social media, referrals, attending and hosting local job fairs, and networking with the community and professional groups to create a robust candidate pipeline• Manages the full-life cycle of employees, from sourcing, skills assessments, hiring, background checks, references, contracts, drug testing, verifying credentials, onboarding, training, scheduling, employee relations, performance management, investigations, safety and compliance, payroll, and terminations• Organized transportation, staffing, and logistics for 10,000 guests per day during cruise season• As an Operations Manager for Holland America and Princess Cruises in Alaska, responsible for leading and managing a team of employees, overseeing day-to-day operations, monitoring and analyzing performance data, developing and implementing strategies to improve efficiency and revenue generation, coordinating with other departments, ensuring compliance with safety and environmental regulations, and fostering a positive team culture that values safety, guest service, and continuous improvement.

As a Transportation Manager servicing multiple cruise lines visiting the port of Ketchikan, I provide operational guidance and ensure safe, timely, and efficient processes while managing competing priorities in a fast-paced, high-stress transportation company. I work closely with Holland America, Princess, Carnival, Norwegian, Disney, Crystal, Seabourn, and Silver Seas to ensure a seamless guest experience.• Manage and oversee multi-million-dollar operating expenses and gross operating profits while mitigating risk on capital expenditures, payroll, and smaller financial objectives surrounding employee budgets.• Exercise entrepreneurial vision to raise over $5,000 annually for local nonprofits by planning and coordinating a community charity event.• Consistently commended and recognized for exceptional work and outstanding performance, including receiving the Innovation Award in 2018 and 2019 and being appointed Ethics Ambassador for Southeast Alaska in 2019.My key responsibilities include:• Managing and coordinating all transportation operations for guests, crew members, and supplies to and from the ships, ensuring that all transportation services are safe, efficient, and reliable.• Overseeing the company's fleet of vehicles and coordinating with local transportation providers to ensure seamless guest experiences.• Coordinating the transportation logistics for shore excursions and other guest activities, working closely with other departments to ensure a seamless guest experience.• Developing and implementing transportation policies and procedures that comply with all safety, security, and environmental regulations and standards.• Monitoring and analyzing transportation performance data to identify trends and opportunities for improvement.• Managing budgets, financial reports, and revenue forecasts for the transportation department.• Led 2 direct reports• Fostering a positive team culture that values safety, guest service, and continuous improvement.

• Supervised 63 CDL Drivers + 12 Dock Staff• Manage and coordinate the daily operations of the ship, including onboard activities, shore excursions, and guest services.• Monitor and maintain quality standards for all aspects of the ship's operation, including guest satisfaction, cleanliness, safety, and compliance with company policies and procedures.• Train, supervise, and evaluate staff members, ensuring that they are performing their duties to the best of their abilities and providing excellent customer service.• Monitor financial performance and budgetary goals, making recommendations to management to improve profitability and reduce costs where possible.• Develop and maintain relationships with port authorities, local vendors, and other key stakeholders to ensure the smooth operation of the ship.• Respond to and resolve guest complaints, working closely with other departments to ensure that issues are addressed promptly and effectively.• Participate in emergency drills and training exercises, ensuring that staff members are prepared to respond quickly and effectively in the event of an emergency.• Perform other duties as assigned by management.