I am a versatile and results-oriented professional with experience and achievements combining leadership and administration skills to gain business, increase profits, and advance the company mission. I have a proven ability to manage trusting senior-level client relationships and to understand their objectives to facilitate exceptional levels of service and repeat business while extending strategic sales and marketing efforts to win new business. I am skilled in building and maintaining beneficial and trusting relationships with global customers, optimizing client service and support, expanding existing relationships, monitoring relationship profitability, and developing strategic and innovative ideas to accelerate revenue. Adept at interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments, I also excel in formulating strategic plans to facilitate the attainment of business targets.I have excellent analytical and Customer Relationship Management skills and am recognized as out of the box thinker who develops innovative ideas for solving everyday problems more efficiently. I am an effective team leader with active coaching, training, and mentoring skills, multi-tasking capacity to work independently and in a team, and the flexibility to meet shifting goals and tight deadlines. I have outstanding verbal and written communication skills with excellent interpersonal and organizational skills to communicate and operate in a fast-paced and challenging environment with multiple departments and the public with a vision to drive the department. I am assured that my commitment to dealing with various roles and activities under high-pressure situations & tight deadlines would yield impeccable results.