Rose Weinfurtner Email & Phone Number

Omaha, Nebraska, United States

Provide sales support for Sales Managers by interfacing with telecom carriers, sales agents and other staff members.

Omaha, Nebraska, United States (Remote)

Assisted with Bill of Material configuration, preparing reseller or customer quotes, and promoting marketing programs to resellers and customers.• Researched potential opportunities and provided additional support for marketing activities.• Engaged with resellers and customers regarding general inquiries and provided additional follow-up to help strengthen and grow relationships.• Provided Account Managers additional support with funnel management to meet or exceed quarterly sales goals.• Assisted with updating CRM to maintain accurate data for sales reporting and projections.

Omaha, Nebraska, United States

Project Coordinator / Customer Account Representative, February 2010 – March 2020Worked with broadcast media customers to provide pre/post-sales support. Certified through Cisco to represent their brand and guide product selection.• Maintained customer and company confidentiality during projects.• Planned and coordinated daily activities for multiple projects driven by terms of individual customer SoW.• Developed team communications and provided data for executive management meetings.• Completed administration tasks including customer quote preparation, reporting, inventory control, logistics support, data entry, call tracking, ticket closure and billing.• Tracked outside agency or subcontractor involvement and coordinated internal resources as required.• Provided first-level management of client issues and acknowledge resolution steps within 24 hours.• Assisted Program Manager with tracking financial status of project to keep budget within 8% of projection.• Developed and maintained data management reports and provide status updates to managers.TOC Specialist, March 2008 – February 2010Successfully completed large customer database verification project and provided weekly progress reports to the customer.• Assisted with project involving testing and modification of communication equipment racks.Installation Support Technician, October 2006 – February 2008Performed on-site Installation of digital fingerprinting systems, software, and related peripherals.• Received training and certification from Crossmatch Technologies to perform installs and training.• Trained customers on bio-metric practices and system usage to increase projected customer use by 33%.• Worked with engineers to resolve customer issues and improve on-site system operations.