Rose Branch Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

Assist clients minimizing, tracking and controlling their risk. Accurately and timely audit incoming insurance documents, making sure they are compliant. Participate in meetings with account teams to improve client satisfaction. Maintain expert knowledge on company products, commercial insurance, property & casualty insurance, workers compensation, insurance policies, policy endorsements and certification of insurance.

Brooklyn, New York, United States

Correctly identified each product, by UPC or name recognition. Determined the product condition and price, as well as added the product individually to the company e-commerce website. Set standards, systems, and best practices for new product listings, content creation, distribution and maintenance.

Brooklyn, New York, United States

Placed orders for appliances, responded to customer complaints, processed returns and refunds. Kept in contact with delivery drivers and customers via phone and email to give accurate delivery ETA’s. Received an upward of 100 inbound calls a day.

New York, United States

Analyzed business tax returns, bank statements, credit reports and other information to determine the expected customer risk profile. Evaluated each individual business based on multiple financial metrics and provided recommendations for exceptions to senior management. Maintained a high level of accuracy, ensuring that appropriate information was provided to all departments to ensure seamless funding.

Brooklyn, New York, United States

Tasked with analyzing income tax returns, bank statements, credit card statements, credit reports and other information to determine the expected customer risk. Maintained a high level of accuracy, ensuring that appropriate information was provided. Answered inbound and outbound calls, emails and online requests for debt relief information, as well as maintained a strong rapport with the client base.

New York, United States

Made sure all customer service employees were adhering to all regulatory statutes as well as any internal best practice guidelines. Reviewed existing company practices and documents, identifying compliance risks and breaches. Kept in contact with customers via phone and email.