With expertise in customer support (phone, chat and email), content and technical writing, and appointment setting, I may be the multi-passionate freelancer you're looking for!I am skilful in:* Customer Service (phone, chat, and email)* Sales (telemarketing, appointment setting, cold calling)* Content and Technical Writing* Social Media Outreach Appointment SettingI have basic skills in:* Graphic Design (Canva)* Admin, organization, virtual assistance* Social Media (Facebook, X, Instagram, Tiktok)* Video Editing (Capcut, Wondershare)Tools/CRM I have used:* Zendesk* Shopify* WooCommerce* Convoso* Salesforce* Live Agent* Microsoft Office* Google Suite* Canva* Slack* Zoom* Calendly* ZapierI have 2 years of experience in Customer Service (inbound and outbound), a few months as an Instagram Outreach Appointment Setter, one year in Technical Writing, and 2+ years in ESL. I have a 120-hr TESOL certificate and a Bachelor's Degree in Literature. Ready to help you grow your business!