Responsible for the overall development, project management, and creative production of corporate, industrial, and non-profit media and marketing communications projects. Business process improvement expert.• Leader and executive producer of 10+ Voice of the Customer multimedia and case study projects. • Lead regularly scheduled project team meetings to collaborate with the project sponsor, company leadership, and division partners to successfully drive productions from initiation, planning, and execution to distribution. • Map and monitor vendor schedules, allocate production resources, and maintain project timelines to stay on budget and on time.• Facilitate the development of production project documentation including marketing requirements, filming schedules, location and talent releases, and crew resources. • Identify and mitigate project risks related to production management issues such as securing locations, legal releases, proper use of assets, safety protocols for filming, etc.

Responsible for managing and implementing internal projects and overseeing accounts to enhance the customer experience and improve business operations for the Multimedia Productions department. Project manager and steward of customer satisfaction. Staff, agency, and supplier vendor management. Staff and client production training. Promoted from Executive Producer in January 2019.• Managed and coached staff, agency, and creative partners who provided corporate media services to C-suite and EVP decision makers totaling ~$2M in production solutions.• Co-lead the acquisition of a media asset management database (MAM)—a large-scale, global, strategic IT initiative; then lead the integration of the software application (Adobe Frame.io) for 60+ stakeholders.• Developed, implemented, and maintained our SharePoint communications site serving 3M’s global internal media customer base. • Monthly data analysis and reporting to leadership of 10+ KPIs on the impact of our production and media deliverables and services.• Spearheaded a charter project to convert 300+ customers to a “self-serve” production offering• Lead the overall project and co-wrote 10+ virtual presentation training documents.• Initiated and designed an internal, public production calendar to facilitate direct studio booking, saving production scheduling resources. • Initiated new vendor billing procedures by working with our internal Concur SAP experts to test, onboard, and execute the program.• Lead cross-functional teams to map, implement, and publish company-wide COVID-19 safety production protocols.

Customer Relationship Management (CRM), consultative selling, executive media producer, director, and editor of C-suite and 3M division media communications.

Successful media and communications start-up serving corporate, industrial, and non-profit clients including Lytx, CBS.com, Reed Elsevier, Sysco Corp., US Foods, Verizon, YWAM San Diego/Baja, and Claritas. • Oversaw the project implementation of 150+ Voice of the Customer media projects with distribution to numerous audiences and across multiple channels using Agile methodology.• Managed 7+ digital projects with US Foods for their global product portfolio.• Implemented a structured event and fundraising communications plan for YWAM’s 100,000+ global donor base. • Generated communications content and event planning for fundraising, press, conference, and tradeshow events.• Presented strategic creative briefs to internal leadership and functional teams. • Developed all technical messaging and communications and media content (videos, collateral, customer surveys, white papers, and case studies).

Executive sales (West coast and the Midwest) and general account management for The CoStar Group, a real estate investment data research company. Serviced over 260 public, private, and U.S. Government data clients. Responsible for C-suite software product sales, executive presentations, software demonstrations, and large group, end-user training. Managed Northern California territory. Launched new territories in Oregon and Minnesota.

Global marketing communications for Qualcomm's Infrastructure & Technology division, promoting their proprietary CDMA technology. Developed and implemented strategic marketing plans. Project manager of 13+ annual global events. Produced C-suite press events. Served the sales organizations with marketing support. Concepted booth designs and wrote creative briefs, print collateral, and presentation content. Managed event budgets of $10K-$250K.

Managed all aspects of the client services division (customer service and client communications, technical support, and accounts receivable/payable). Provided substantive sales support for executive sales reps in regard to assignments and commission. Promoted from Marketing Communications Specialist.