Susan Rosenberg Email & Phone Number

Elk Grove Village, Il, Us

Greater Chicago Area

Director and Clinical Lead for HSM TeamMEDITECH READY Certified Project Management

Bloomingdale, Il

Consult on client engagements across a wide array of activities, including strategy, planning, governance, metrics, process redesign, content development, education, communication and project management. •Successfully directed organization to attest for meaningful use for 2015. Identified and implemented required documentation, system, workflow and behavior changes.•Directed and implemented regulatory compliance content design for provider documentation and order entryThe primary responsibilities of this position include: Managing projects including short-term readiness assessments, multi-month Transformation focused project efforts and longer-term performance improvement engagements (includes facilitating Dearborn physician involvement in strategy, planning and engagement activities) Actively participating in the strategy, planning and establishment of governance structures in response to EMR adoption needs  Analyzing client environments and identifying ways technology can promote change through improved workflow for clinicians  Leading or supporting interdisciplinary clinical process redesign and/or evidence-based content development efforts Acting as a physician and clinician advocate while balancing the needs of the client’s organization and identifying amenable solutions for both

Chicago Illinois

EPIC education, Meaningful Use Coordination, HealthStream Administrator

Greater Chicago Area

Independent consulting services provided for international church. Improved database input and developed dash board for new member demographics.Provided direction for Safety Program implementation at healthcare warehouse including developing project plan and action plan.

Provided team direction and assistance to support services and sales activities. Addresses customer requirements and issues escalated within the team. Participates in forecasting, scheduling, budgeting processes.• Led efforts in identifying and establishing of best practices across the team• Provided coaching and training to team members improving performance • Recognized for taking the lead in coordinating quality assurance program• Directed Meaningful Use clinical adoption projects providing workshops and long term engagements to 72 customers nationwide • Sponsors clinical engagements including clinical documentation, workflow redesign, current to future state assessment assisting customers to drive clinical end-user adoption of information systems• Drove process improvement using 6Sigma/ Lean methodology improving timely completion of clinical documentation• Developed methodology required for projects including ARRA Meaningful Use scorecard data validation• Subject Matter Expert chosen to present at executive, staff and national levels

Responsible for project management of all aspects of clinical engagements. Directed clinical and IT staff through life of project with oversight of tasks and deliverables.• Managed hospital based engagements preparing organization for clinical documentation improvement and system implementation • Meaningful Use Clinical Advisor for 5 facility organization driving required workflow change using Lean/6Sigma methodology increasing both compliance and revenue• Provided Meaningful Use Workshop for Stage 1 and 2 to over 25 different clients nationwide preparing organization for clinical documentation process changes to meet requirements • Provided post live assessments optimizing clinical documentation and workflow. Identified risks and action items improving processes, adoption, and compliance with regulatory requirements• Partnered in developing core methodology for Meaningful Use

Consult for clinical implementation projects providing direction pre and post-live optimization • Assisted with pre-go-live content and workflow design including current to future state documentation and workflow• Provided pre-go-live process design workshops providing recommended changes from paper to electronic documentation to improve safety and compliance while supporting clinical processes• Provided post-live assessments ensuring process changes and optimal documentation • Emergency Care and Nursing Medication Patient Safety SME

Reporting to the VP of Nursing and then Director of Nursing, led a multidisciplinary team to service all clinicians with technology adoption and leveraging technology to improve workflow processes • Directed implementation of facility wide information systems including nursing, physicians and ancillary care providers deploying clinical documentation system and physician portal • Used computer analytical tools improving care hospital wide. Developed automatic patient length of stay report dramatically reducing patient days as well improving revenue• Designed and implemented clinical report program addressing ongoing clinical operational needs• Developed and implemented various end user training and support for all clinical areas including order entry, clinical documentation, and physician resulting in optimal use of systems• Designed nursing documentation screens for neuro and other specialties as well as assisted with enterprise wide re-design of content• Provided hospital wide documentation studies quarterly using BOXI reports improving identification of wound and colostomy patients, and improving documentation of pain and restraints• Created and implemented nursing education related to system enhances or process optimizations• Selected to represent organization at the enterprise level for all nursing informatics related issues

Reporting to the VP of Nursing, 24 hour accountability for Med/Surg Neuro focused inpatient unit• Implemented electronic nursing documentation eliminating paper driven processes • Developed on-line shift report tool improving hand off communication• Coordination of Nursing Department Strategic Plan used as guide to nursing department professional development• Assisted with developing and implementing nursing department professional development program including portfolios for all staff members• Implemented multidisciplinary Stroke Team and developed Stroke Critical Pathway• Secretary of the American Association of Neuroscience Nurses, Chicago• Certified in Neuroscience Nursing

Coordination of Community out reach programs including Health Aging for Seniors. Developed and ongoing coordination of ongoing support groups including Arthritis Action Council, Weight Management Group, Breathers Club, and Grief Support.Coordination of hospital based education for various medical surgical units including policy revision and updates.Assisted with implementation, training, and go live support for organization wide HIM and Order Management system

Greater Chicago Area

Staff nurse in following areas, Medical/Surgical, Pediatrics and Emergency Department

Chi, Healthcare Informatics

Healthcare Informatics, participated in consulting experience:staff scheduling system optimization at U of I Hospital

Msn, Nursing

Nursing Administration, Quality Management, Informatics

Bsn, Nursing