Rosanne Teniente, Pmp® Email & Phone Number

Pittsboro, North Carolina

Raleigh-Durham, North Carolina Area

Conducted monitoring and evaluation of seven Community Action Agencies receiving the federal Community Services Block Grant (CSBG) which serves to fund eligible entities in poverty elimination in their respective communities. Performed onsite and desktop monitoring of agency administrative structure, functions, bylaws, policies and procedures, programmatic operations, contractual obligations, and performance reports. Oversaw administrative and programmatic compliance of CSBG contractors and facilitate corrective action process. • Facilitated annual CSBG application and funding designation process, reviewing and approving budgets and projected expenses. Provided training and technical assistance to eligible agencies to ensure meeting of performance targets and appropriate fiscal management of grant funding via webinars and in person. Maintained policy knowledge of federal and state CSBG policies and regulations to ensure accurate instruction to agencies. Planned office’s annual conference including obtaining speakers, negotiating payments, and developing conference agenda.

Alamogordo, Nm

Coordinated with local supervisors and state employee counterparts to review and improve performance across the state with targeted training and enhanced policies. Wrote and published over twenty internal policies and procedures for program operations, case management, and performance.Training and coaching employees when necessary on policies and procedures for the program, conducting case reviews and audits; assisting and monitoring offices to improve performance. Provide training on case management for new and current SL Start employees statewide, creating webinars, video content, and facilitating in-person training one-on-one and in small groups. Track and monitor completed employee trainings through Relias Learner Management System. Proofread policies and reports for accuracy.

Provide quality assurance and training for the NMW program for statewide federal Temporary Assistance for Needy Families (TANF) program to meet Scope of Work requirements set by NM Human Services Department. Oversaw project of improving FY14 Work Participation Rates for New Mexico, analyzing over 800 cases, compiling data, and capturing employment and activity information to raise rates by 4%, exceeding the national average and saving the state of New Mexico $250,000 in penalty payments. Coordinated with local supervisors and state employee counterparts to review and improve performance across the state with targeted training and enhanced policies. Wrote and published over twenty internal policies and procedures for program operations, case management, and performance.

Alamogordo, New Mexico

Responsible for the successful operations of the New Mexico Works and SNAP program in four counties with over 400 NMW participants receiving TANF. Met key performance measures, including timely and effective case management, work participation rates, and participant employment. Supervised ten staff, providing training, mentoring, and oversight of Career Development Specialists and administrative staff work via desk audits and case file reviews averaging 40 per month to ensure accurate case management and employee growth. Assisted with CDS caseloads to cover absences. Recruited, interviewed, and hired personnel, maintained human resource records, timesheets for payroll, and completing annual performance reviews.

Alamogordo, Nm

Worked with a caseload ranging from 40-130 parents receiving public assistance including TANF and SNAP via the New Mexico Works Program. Assured adherence to the state of New Mexico standards and guidelines in constructing work participation agreements, working with parents to ensure active participation. Facilitated appropriate job placements for parents in the NMW Program enabling them to leave TANF due to increased family income. Provided services such as interviewing skills and job search classes, resume creation, and customized goal plans. Provided comprehensive case management to parents enrolled in the NMW Program including counseling the parents regarding life-coping skills and referring them to support services. Monitoring, evaluating, and documenting the parent progress in order to assist parents to obtain the skills and support needed to become employed and to meet their goals, completing home and worksite visits as necessary.

Greater Boston Area

Supported Biophysics Program Coordinator with various office duties including photocopies and filing, and event planning. Worked in a team to complete the department’s competitive training grant by creating various tables and forms of department’s activity over past five years, which involved mass data entry and extracting information from databases. The grant was approved, providing the program with $5 million of NIH funding. Worked in the admissions process, completed mailings to be sent to prospective students, and participating in the recruitment of accepted students. Collaborated in setting up weekly special class hosted by different biophysics professors. Answered student inquiries regarding program.

Cairo, Egypt

Master Of Public Administration - Mpa, Public Administration

Activities and Societies: Pi Sigma Alpha-National Political Science Honorary Society

Executive Certificate, Leadership And Management

Bachelor Of Arts (B.A.), Economics And International Relations, Cum Laude

Activities and Societies: Economics Liaison