I am an experienced Freelance Social Media Analyst and Content Creator with a track record of over 5 years in social media analysis, content strategy, and engagement. Proven expertise in driving successful campaigns for major brands including Diageo and Wool And The Gang.

Revival London is a fashion redesign label centred on sustainability and specialising in the repurposing of textile waste. As a slow fashion brand, Revival creates limited edition capsule collections inspired by the 90s and 00s era using reclaimed garments that are deconstructed and redesigned into contemporary pieces by local makers. The London-based fashion house sources the best from local manufacturers’ offcuts, charity shop partnerships and community donations, to give a new lease of life to the fabulous and forgotten with the vision of inspiring more conscious and circular ways of creating and consuming fashion.Reclaimed textiles redesigned.www.revivalldn.com

Bompas & Parr is a creative studio offering food and drink design, brand consultancy and immersive experiences. As a Content Manager, I produce high-quality written and visual content and drive content strategy to increase engagement and grow audience.

My role involved: Client Research, Reporting, Analysis and Paid Social Planning.Telling stories with data, drawing actionable insights from influencer campaign data for client reporting to inform future campaign strategies. Working with cross-functional teams to acquire information and develop marketing strategies to best suit client needs.

Content creator/blogger for Soap & Glory promoting products and sharing tips with readers.

Ciber is a global IT consulting company with some 6,000 employees in North America, Europe and Asia/Pacific, and nearly $1B in revenue. Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value.My role as an intern included:- Developing a detailed business proposal for a new business venture- Creating a standard Profit and Loss template for Ciber accounts to monitor forecasted and actual cash-flow- Collating information for an Expression of Interest for a website commission- Liaising with internal Ciber resources in preparation for sales events

Represented Milkround on campus and shared career opportunities with students including graduate jobs, internships and work experience.

The UoN ACS aims to "help African Caribbean communities/charities; to empower and educate our members by teaching them about African Caribbean history, culture and achievement; to create a sense of unity amongst our members and to liaise with other student groups”.• Responsible for designing and maintaining the official website and writing relevant blogs posts throughout the academic year.• Improved quality of visuals - photography, videography, posters and marketing material for events and promotion.

Michael Wisher Assoc. is a hospitality agency who provide bar, catering, waiting and festival staff for a variety of events; operating both in London and Nottingham.Gained skills such as:• Working under pressure - waiting service and working on bars in several different venues holding around 1500 guests, and larger venues such as the Nottingham Capital FM Arena and Derby County Football Club.• Teamwork - waiting 5-8 tables in teams of five, noting table orders and dietary requirements. Restocked drinks on bars and assisted in training new staff.

Topshop is a British multinational fashion retailer of clothing, shoes, make-up and accessories.Gained skills such as:• Organisation - ordered, arranged and tidied shopfloor.• Stock control and management - counted stock and cross-referenced with records.• Cash handling - handled purchases and dealt with refunds and exchanges on tills.

Gained skills such as:• Communication and interaction - “Meet and greet” customers at entrance of store, interacted with them on the shop floor and dealt with any queries.• Changing room management - escorted customers to cubicles, offered advice and alternative and organised unwanted items into sections for the shopfloor.

Travelex provide foreign currency solutions to financial institutions and supermarkets.Gained skills such as:• Building rapport - used my enthusiasm about travel to engage with customers about their travel plans, which helped build relationships and personalise the service.• Expertise - used my extensive knowledge of products to offer advice on travel money and travel money products; informing customers about their best option.• Numerical ability - bought and sold a wide variety of foreign currency and operated a safe, whilst counting new currency stock. Received positive feedback from my manager on my speed and accuracy.

Just-eat is the world’s leading online and mobile takeaway ordering service, providing the “quickest and easiest way to order takeaway”. Worked part time at their contact centre.Gained skills such as:• Communication - verbal and written via multi-channel mediums, e.g. inbound and outbound telephone calls, online chat and email to resolve customer issues. Awarded “top caller” in many hour slots for making and receiving over 50 calls/hour.• IT skills - altered website pages for restaurant partners such as You Me Sushi and Papa John’s using website tools and online system.• Ability to handle conflict - communicated with restaurant partners and dissatisfied customers simultaneously to resolve issues. Sometimes persuaded restaurant manager to offer a gesture of goodwill to customers to maintain good rapport.