Rose Harte, Ma, Ms Email & Phone Number

Serves as a liaison between the Forefront Living and the greater San Antonio community, stakeholders, future foundation donors, service providers, health networks, chambers of commerce, and Bella Vida community residents. Develops goals based on the developmental vision, mission, strategic goals, and objectives. Leads the cultivation of high-performing partnerships that are innovative, competitively unique, and poised to drive future growth opportunities. Plans and executes regional events and outreach initiatives. Designs, authors, and delivers presentations and workshops for diverse groups of future residents, referrers, and community organizations. Maintains a rich CRM of partners, referrers, and community VIPs. Promotes vision and brand of Forefront Living and Bella Vida San Antonio through superior interpersonal and communication skills. Sources and secures event venues, vendor relationships, and product retailers.

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

Co-founded 501(c)(3) corporation focused on dog rescue, rehabilitation and adoptive placement in the San Antonio area. Work with community partners in effort to save street dogs, as well as urgent needs from the city shelters of South Texas.

San Antonio, Texas Metropolitan Area

Motivated and mentored a diverse team of up to 32 sales associates working remotely; drove revenue generation while implementing improvements to call scripting, quality, marketing, HR and training. Developed a team of leads to maximize sales team performance and facilitate cross-group communication. Recruited new employees individually and during group hiring events and job fairs; contributed to onboarding, conducted sales training and processed payroll via ADP. Reviewed and developed staff, promoting multiple associates to lead roles. Resolved customer complaints and provided retraining to minimize customer concerns. Conducted beta testing of new products and procedures. Trained a technologically diverse team on the VICIdial contact center solution used for inbound and outbound phone calls as well as inbound email and website customer chat.▪ Selected for the Promise Award: Be Passionate, for dedication to exceeding goals and helping others achieve greatness and the Promise Award: Be Professional, for new ideas, facilitating efficiency and keeping commitments▪ Chosen for the Leader with a Servant’s Heart Award for being an essential part of new hire training and for challenging others to hold themselves and each other accountable▪ Launched the company’s work-from-home model; streamlined remote work processes and coached sales associates to maximize performance while working remotely▪ Co-wrote the company’s first training manual and trained new employees on effective sales techniques▪ Drove morale and team culture via holiday events and team outings and by providing employees with support amid family crises▪ Navigated the Harris Connect merge smoothly while maintaining top sales; noted for transparent communications, an optimistic outlook and maintaining focus on refining sales skills

San Antonio, Texas Metropolitan Area

Promoted sales of alumni and membership publications to nonprofit and educational organizations. Facilitated sales team training and served as motivator and coach while mentoring a lead training associate; taught phone skills and explained company policies and procedures. Improved sales scripts and processes and led the team during manager’s absence.▪ Recognized as the company’s top sales leader for US and Canadian sales; garnered the highest level of customer contact to drive revenue

Bandera, Texas, United States

Managed a diverse client portfolio comprised of multimillion-dollar and startup companies to meet monthly sales goals. Opened accounts, managed deposit and credit requests and processed transactions. Advised on and explained bank services and products. Collaborated across wealth management, business banking and mortgage teams to build business. Trained new employees.▪ Selected for more than 30 awards recognizing customer service successes; built a reputation for strong conflict resolution skills and for explaining complex concepts in non-technical terms▪ Initiated cross-training to back up teller and personal banker roles, served as the employee go-to resource on policy and compliance issues and acted as a new-product beta tester and evaluator

Worcester, Massachusetts, United States

Curated diverse and in-demand cosmetics, topical healthcare and body care products for the natural food market. Recruited and trained the sales team; delivered customer service, sales and equipment training.▪ Fostered vendor relationships to secure optimal product pricing and exclusive product launches▪ Implemented barcode scanning to automate the inventory process and created an inventory catalog▪ Drove revenue 40% in 1.5 years by modernizing department aesthetics to attract new customers

Master Of Arts - Ma, Psychology/Marriage And Family Therapy

Master Of Science (Ms), Nonprofit Management

Courses included Finance, Marketing, Human Resources, Legal, Leadership, Fundraising, Management, Grant Writing, Operations Management.

Bachelor Of Fine Arts (Bfa), Painting And Art History; Fine Art And Creative Writing