Rosalie Wojtowicz Email & Phone Number

Australia

• Responsible for providing high quality support to the business unit and major customers through the delivery of organisational, customer service and contract management skills, facilitating administrative and customer.
• Assist in the process of collating data and information for the Tender process as directed.
• Prepare weekly/monthly customer and sub-contractor management reports.
• Manage customer queries and resolution, obtain quotes, request for service, raise work orders, maintain records, and invoicing.
• Organise subcontractors/brokers quotes, orders, recharges and credit adjustments.

Queensland, Australia

• Prepare weekly, monthly and adhoc sales performance reports or other internal reports.
• Develop insightful data analysis and reporting solutions.
• Create reports, dashboards and complex modelling for the team’s operational review and budget meetings.
• Provide regular communications to the State Sales Team on a range of CRM topics – e.g. ways to maximise system usage, Features, FAQ, and other relevant updates/changes.
• Organise travel arrangements, functions/conferences, meetings, and coordinate agendas for the State Sales Manager.
• Assist in organising inductions/requirements/systems or user access for newly hired employee of the State Sales Team.

Queensland, Australia

• Primarily responsible for the generation of Platinum National Customers’ consolidated invoices while ensuring all business processes and clients’ requirements are complied with on timely and accurate manner.
• Ensured complete collection of billing files from Business Units, Industrial/Liquid Services and subcontractors while scrutinizing for data discrepancies and pricing inconsistencies.
• Analyzed ad-hoc complex billing to separate against scheduled services.
• Updated monthly Accounts Receivable and Revenue Billing Control, Accounts Payable Purchase Order Register and Intercompany Payment Summary reports and reconciled against original branch files and consolidated billing.
• Collaborated with Reporting team and provided assistance in regard with billing enquiries and concerns.
• Provided monthly variance reconciliation reports to Shared Services and did constant follow-up to warrant corresponding adjustments were properly allocated.

Philippines

• Created automated facility in collaboration with Information Communications and Technology team for the following systems’ processes: Auto-account finder Auto-processing and monitoring of bank remittances(Electronic.
• Designed and developed in collaboration with ICT team an Accounts Receivable Monitoring and Reconciliation System (ARMORS) that provided Collection Revenue Analyst/Heads of Enterprise Collection and Reconciliation.
• Accreditation of accessible, convenient and customer friendly payment facilities that encouraged timely payment with the following banks and payment centres: CIS Bayad Center Inc. check pick-up Banco de Oro as.

Philippines

• Efficiently managed the Enterprise Payments and Receivables Management that contributed to the continuous and consistent exemplary performance in achieving the yearly goals and KRAs in delivering approximately $1B or.
• Achieved 24 hour turn-around time in Payments and Accounts Receivables adjustments applications with less than 2% margin of error.
• Completed reconciliation of variance analysis of cash collections and bank credits within 48 hour turn-around time
• 100% complete and timely resolution of customers’ complaints.
• Designed and implemented in collaboration with ICT an enhanced posting upload program for PLDT PRIME and DIGITEL (PLDT subsidiaries) accounts that resulted in a faster turn-around time, minimized overtime cost and.
• Devised Corporate Payments & Settlements Management upload utility that eliminates rejects of valid payments for multiple lines under one account number.

Philippines

• Timely and accurate set-up of billing charges in the billing system.
• Uncovered $1M unpaid settlement share from Nippon Telegraph Telecom due to incorrect Net Balance Statement provided by settlement affiliate.
• Timely and accurate computation of posting of adjustments.
• Investigated cases of undelivered and complaints on non-receipt of bills and initiated necessary corrective action to ensure delivery and receipt of bills by the customers.
• Actual operating expenses incurred was less than the actual budget by 18% due to cost savings initiatives.
• Reduced monthly office supplies purchases by 25% due to strict monitoring of usages and stock handling.

Cash and Receivables Accounting