Roshan Ammanur Pattabiraman Email & Phone Number

Toronto, Ontario, Canada

• Act as the Lead System Architect (LSA) for Building e-Oscar application in Pega 8.7. Role includes gathering requirements, defining the overall architecture, handling communications with clients, etc. The application.
• Conduct Whiteboard sessions to brainstorm ideas in order to design solutions that achieve complex functionalities.
• Designed and implemented various core features in the application and took ownership of unit testing, documentation, deployment and fixing bugs in the application.
• Conduct LSA checks with a focus on promoting reusability and maintaining code quality.
• Mentor team members to become better developers and foster an environment for their self-improvement, while also achieving the goals of the team.
• Handle email and call communications with stakeholders, business partners, designers, architects, developers and vendors as needed and maintain fruitful relationships with them.

Chennai Area, India

• Developed an application from scratch using Pega 8.3 to create cases for any detected fraud transactions for Citibank.
• Played an important part in upgrading Citibank’s Cards Service Management (CSM) application from Pega 7.1.8 to Pega 7.4 and handling defects and incidents that arose due to the upgrade.
• Was recognized for talent and assigned to lead the team responsible for supporting the regression part of the Cards Service Management (CSM) application within 4 months of joining the organization.
• Have co-ordinated with several teams to resolve issues or provide enhancement solutions.
• Handled communication with clients and maintained a fruitful relationship with them.
• Played a pivotal role in streamlining the ticket handling process and successfully brought down the number of tickets assigned to our team significantly.

Chennai Area, India

• Worked closely with Pega as my client for the entire tenure in Virtusa and gained knowledge on various rules and areas of Pega.
• Worked on application frameworks using agile methodology.
• Acquired expertise in Client Lifecycle Management for Financial Services (CLMFS) framework since I was part of the core team that built the framework.
• Played a significant role in building several other frameworks such as Smart Adjust, Smart Dispute, Product Design for Financial Services (PDFS), etc.
• Received appreciation mails from clients for my contribution towards the building the required solutions.
• Travelled alone to Hyderabad for 11 days to visit the client office and gathering important business updates.