Ross Cohen Email & Phone Number

New York City Metropolitan Area

New York, New York, United States

New York City Metropolitan Area

• Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the development team resulting in product features that reached 26 million users daily• Served as the main point of contact to drive effective communication throughout all project phases• Continually refined and evolved agile processes for predictable and rapid software delivery • Managed the production support processes and schedule for all 8 scrum teams (including 65 team members) within the organization• Assist Product Owners with Epic and Story creation• Partner with the Product Owner to manage feature rollouts to customers

New York, New York

• Managed an elaborate book of work across 8 Scrum teams across the UnitedStates• Oversaw multiple projects from concept to completion in order to provide each customer with a personalized view across platforms• Set all timelines and deadlines for various projects as well as organized all change records to ensure the features were released efficiently• Served as interim Scrum Master and Business Analyst for the New York based Scrum team to make sure all Agile practices are being metand stories are written with proper detail• Created and managed the production support processes and procedures for 5 scrum teams within the organization

Wilmington, Delaware

• Facilitate the resolution of high priority customer facing IT issues by engaging business and technical personnel for triage andrepair• Collaborate with Problem Management to prevent reoccurrence of high impacting issues across technology teams• Perform process enhancements, root-cause analysis and data validation• Experience with working non traditional schedule and work hours

Wilmington, Delaware

• Managed day to day tasks for Enterprise Release including estimating project work efforts, defect management, and daily statusreport• Lead daily Agile Team stand up call as well as daily defect management call• Responsible for all defect management during given release period• Generated and executed test plans, test cases, and test scripts• Coordinated efforts and work delegation between our on and off shore teams• Reviewed and assisted in writing of vital project documentation including test scenarios

Wilmington, Delaware

• Assisted Quality Assurance lead with various deliverables using Quality Center among other software• Successfully completed and delivered daily defect metrics reporting to senior leadership• Organized and managed a group of four interns in planning a team wide event attended by over 50 employees

New York, New York

• Used various custom software and Adobe Dreamweaver to compile online webinar registrations for marketing purposes• Assisted marketing professionals with promoting webinars and obtaining corporate sponsorship for such content

•Use various custom software and well as Adobe Dreamweaver to compile online webinar registrations for marketing purposes.•Assist marketing professionals with getting the word out about these webinars and getting large corporations to sponsor these webinars

• Assisted the Senior Director of IT Portfolio Management Team with projects, presentations, as well as work for the RatingsGovernance Committee• Observed and recorded minutes of meetings to report information back to the Chief Information Officer (CIO)• Maintained and organized mandatory training records for entire company and compile reports to present to senior levelmanagement

Bachelor'S Of Science, Management Information Systems, General

Education record