Ross Armstrong

Ross Armstrong Email and Phone Number

Putting the Human into HR: Inclusion | People & Leadership Consultant | Facilitator | Coach | Wellness | Mental Health @ Sparkle Develop
Ross Armstrong's Location
Sunderland, England, United Kingdom, United Kingdom
Ross Armstrong's Contact Details

Ross Armstrong work email

Ross Armstrong personal email

About Ross Armstrong

An experienced consultant bringing expertise in people analytics, technology and leadership to enable organisations to move ahead in the modern digital world. Blending HR with technology to create high performing, inclusive and engaged workplaces.#Wellness #Coaching #Inclusion #ChangeManagement #MentalHealth

Ross Armstrong's Current Company Details
Sparkle Develop

Sparkle Develop

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Putting the Human into HR: Inclusion | People & Leadership Consultant | Facilitator | Coach | Wellness | Mental Health
Ross Armstrong Work Experience Details
  • Sparkle Develop
    Operations Director
    Sparkle Develop Jan 2021 - Present
    Sparkle Develop works with a variety of organizations across a variety of levels. Working on a project basis delivering strategic human resource management, complex case management, people analytics and executive leadership development, management training and coaching.Ross is an experienced Leader with experience working with people and technology to leverage high performance and commercial impact. Sparkle Develop partners with companies and executives to create robust strategies, aligned to business performance. Offering a full range of services, above expectation. Working with global organizations at a senior level as well as supporting managers with operational cases, Sparkle Develop brings a transformative approach to business and achieving results through people. Experienced in Tech, Education, Telecoms, Manufacturing, Petrochemicals, Oil & Gas, Contact Centre, Charities, Retail and other sectors.
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  • Ee / Bt
    Acceptance Test Lead
    Ee / Bt Jan 2016 - Jan 2021
    Global
    Leading managed test service for Technology Acceptance Testing within UK'S biggest mobile communications company as part of BT Group.
  • Everything Everywhere Ltd
    Service Design Manager
    Everything Everywhere Ltd Apr 2011 - Jan 2016
    Global
    Designing award winning customer experience for the UK's largest mobile network provider. Creating the first 4G network in the UK and a new brand for the digital age- 4GEE.
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  • T-Mobile Uk
    Team Leader
    T-Mobile Uk Dec 2007 - Apr 2011
    Experience Leading Teams of Technical Support and Front line Customer Services.

Ross Armstrong Skills

Telecommunications Call Centers Service Delivery Team Management Mobile Devices Team Leadership Project Delivery Stakeholder Management Change Management Customer Experience Management Training Delivery Call Center Coaching Performance Management Business Process Design Customer Service Process Improvement Employee Training Mobile Communications Vendor Management Outsourcing Leadership Customer Experience Management Business Process Improvement People Management

Ross Armstrong Education Details

Frequently Asked Questions about Ross Armstrong

What company does Ross Armstrong work for?

Ross Armstrong works for Sparkle Develop

What is Ross Armstrong's role at the current company?

Ross Armstrong's current role is Putting the Human into HR: Inclusion | People & Leadership Consultant | Facilitator | Coach | Wellness | Mental Health.

What is Ross Armstrong's email address?

Ross Armstrong's email address is ro****@****e.co.uk

What schools did Ross Armstrong attend?

Ross Armstrong attended Ics Learn, University Of Derby Online Learning, Gateshead College, University Of Sunderland, Lancaster University.

What skills is Ross Armstrong known for?

Ross Armstrong has skills like Telecommunications, Call Centers, Service Delivery, Team Management, Mobile Devices, Team Leadership, Project Delivery, Stakeholder Management, Change Management, Customer Experience, Management, Training Delivery.

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