Ross Chambers Email & Phone Number

Manchester, England, United Kingdom

• Manual data entry and running processes using CRM applications.• Error checking, quality control and quality assurance.• Managing and prioritising caseloads against pre-defined requirements. Meeting deadlines to meet client and customer demand and adhere to the regulating organisations.• Customer services – answering queries made via phone, email and online messenger chats. Using company wide systems and databases with efficiency and processing data correctly for the necessary departments.• great accuracy and attention to detail• Strong computer skills - particularly in Excel and with the capability to learn and use bespoke systems.• the ability to work flexibly and adapt to changes in tasks and processes. Working at often late notice on a weekend.• Good communication skills - both written and verbal.• The ability to work to deadlines, manage their own time and work unsupervised.• Be on hand to assist others with their workload to meet the necessary deadlines. Collaborate in ideas in how to achieve success when faced with difficult situations which may require a different approach.• Ability to develop new skills quickly and demonstrate this to others, making training and the team function smoothly and most importantly with a positive mindset and determined attitude.

Leeds, England, United Kingdom

As part of my passion and hobby of following sneaker culture, I sell dead stock, new and used pairs of trainers to others that I connect with on other social media platforms and e-commerce sites such as Ebay.It is essential to be well informed in the latest news and releases in order to be able to meet customer demand for information and knowledge. This helps to broaden the horizons in terms of social media engagement and new potential customers and other people with a business similar to mine.I have excellent knowledge and a genuine passion not only for the sneaker industry and the culture that surrounds it, but I have a broad interest in popular culture and I have a great interest in consumer habits and its relationship with popular culture and streetwear. The way that trends are followed and change and the discourse that not only takes place within it but the reactions and attitudes are all things that I take a great interest in, and I utilize my knowledge in making accurate and successful decisions. This can be very rewarding and profitable too. One extra bonus is the inclusion in a community which is thriving and only promotes other brands higher. A lot of social networking is involved which includes but is not limited to open group forums like Discord servers and Reddit communities.

Leeds, England, United Kingdom

My role in Customer Care requires me to deliver excellent customer service and responses on behalf of Barclays, both face to face and via telephony. This role requires me to use initiative in order to develop resolutions for customers, whilst being able to identify opportunities for future banking products and services, such as mortgages, loans and insurance. My role also requires a good understanding of the digital environment, as I am responsible for educating customers on how to make the most out of our digital channels.Whilst working on the front counter I was often responsible for a high amount of transactions, face to face interactions with businesses and strengthening the relationship between Barclays and the customer.

Leeds, England, United Kingdom

• Delivering an expert, quality-driven service to customers.• Demonstrating ownership of all queries and acting as the first point-of-contact for all day-to-day banking requirements, using various communication methods.• Proactively educating customers on the features and benefits of Barclays products.

Lincoln, United Kingdom

Prepare, cook and present food quickly and efficiently, meeting our standards.Assist in keeping the kitchen clean, hygienic and tidy, at all times.Keep up to date with current promotions, club nights and new products.Work safely around kitchen equipment and report any maintenance issues to the manager.Complete all appropriate company documentation and key tasks, on every shift.Maintain personal knowledge by completing in-house training and workbooks.Always adhere to all company policies and procedures.Be involved and contribute at team meetings.Carry out instructions given by the management team and head office.

Manchester, United Kingdom

Assisting the Cameramen and the Sound EngineersOn the prematch days, I had worked closely with the sound engineer in the commentary box, assisting with the rigging of the sound equipment which was used to provide the Hindi commentary on the Star Sports network in India. Other jobs included rigging the sound and camera equipment across different areas of the ground. It was a job that demanded precision and clarityWith the amount of wiring it was important to identify faults or problems as quickly and as early as possible.Received praise from Sound engineer George, my initiative and positive attitude and good humour was beneficial during the stressful periods of the day.I was often given the opportunity to work in the commentary box during the match, or on the field during the live broadcast pre/postmatch shows.Whilst working at the commentary box I would be providing company to the guest ex pros who would be presenting or commentating on the cricket.With this role comes its own challenges. As I was working with Star Sports India, it was important that I was well presented and well spoken, to avoid any language barrier.I was responsible for taking the guests from one area to another, if they were required for an interview or due on air. It was important to be patient but also tough with the crowd. There was often a tight schedule to follow, it was important that the spectators did not interfere.Working with the professionals offered a great insight into how international sporting events are broadcast. The production crew I worked with were friendly, supportive and encouraged that I do more whilst I worked with them, due to the interest that we shared for television broadcasting and the Cricket.

Sleaford, England, United Kingdom

Expert: Being able to perform the stations to a high standard and not just knowing the hows, but also the whys that each procedure is in place.Role-model: Displaying correct procedure and the Vital Ingredients every time, as you will influence other crew members' behaviour.Teacher: Training new starters (and current crew on unfamiliar stations), getting them familiarised with the McDonalds workplace and answering any questions they have.Coach: Encouraging the crew, working with them as a whole and individually to bring out the best in them.

Sleaford, England, United Kingdom

Working in a very fast and loud environment whilst maintaining highest level of standards and practise.Adapt customer service skills for those in greater need, including knowledge of second language’s (Spanish) to aid service of foreign tourists.Fully trained in both the kitchen and on a cash register. Full knowledge and understanding of correct use of a Chip and Pin Pad. Making and supplying the highest quality products for customers, and resolving any mistakes made by employees swiftly and correctly.Working towards sales targets and objectives, while providing the best products to ensure company policies and Mystery Diner (GAPBuster) is are achieved at the highest level.Passionate about helping the Community, including organising and leading community events that the wider community can benefit from (litter picking, charity fundraising).Awareness and avoidance of cross-contamination of foods and bacteria, using the correct procedures to minimise harm.