Preparations Administrator
Current- Manual data entry and running processes using CRM applications.
- Error checking, quality control and quality assurance.
- Managing and prioritising caseloads against pre-defined requirements. Meeting deadlines to meet client and customer demand and adhere to the regulating organisations.
- Customer services – answering queries made via phone, email and online messenger chats. Using company wide systems and databases with efficiency and processing data correctly for the necessary departments.
- great accuracy and attention to detail
- Strong computer skills - particularly in Excel and with the capability to learn and use bespoke systems.