Ross Clettenberg Email & Phone Number
Who is Ross Clettenberg? Overview
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Ross Clettenberg is listed as Tier 1 NOC Associate - Connect at SageNet, a company with 27 employees, based in Tulsa, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Ross Clettenberg.
Ross Clettenberg previously worked as Software Engineer at Chingu and Software Engineer at The Collab Lab. Ross Clettenberg holds Bachelor Of Science - Bs, Communication, General from Lamar University.
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About Ross Clettenberg
🌟 I am actively seeking an entry-level tech position such as QA, software developer, or software engineer, or even an apprenticeship! I am eager to join a dynamic team where I can leverage my problem-solving skills, passion for coding, and experience from various industries to contribute and grow as a developer!🛠 I have transitioned into web development after more than a decade of providing end-user support across multiple industries, including companies like Dish Network and Sling TV. I bring a unique perspective to tech with hands-on experience in retail, internal/external support, and collaboration with QA teams. Recently, I participated in Chingu Voyage 50, where I worked as a developer on a team to build a web application. I am working on a 10-week program with The Collab Lab, where I developed a "Smart Shopping List" app, practicing Agile methodologies and paired programming.💻 I am proficient in the MERN (MongoDB, Express, React, Node.js) and PERN (PostgreSQL, Express, React, Node.js) stacks. My expertise includes using React, Redux, Tailwind CSS, and Firebase to build dynamic and user-friendly applications. I am also expanding my skills in C# and .NET, having completed foundational courses with freeCodeCamp and Udemy.🏗 I have built a full-fledged e-commerce website using the MERN stack, enhancing my understanding of backend and frontend integration. Developed the "Smart Shopping List" app during The Collab Lab program, focusing on collaborative software practices, code reviews, and paired programming.Currently refining a project with the PERN stack to sharpen my PostgreSQL and React skills.📚 I have a willingness to learn and have earned certifications from freeCodeCamp and Udemy in areas like C#, SQL, React, MongoDB, and more! I am passionate about unit testing and have completed relevant courses to ensure the quality and reliability of my code.🔗 Check out my GitHub!You may find something you like!https://github.com/RossaMania
Ross Clettenberg's current company
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Ross Clettenberg work experience
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Software Engineer
Current
Software Engineer
- Participating in a 10-week cohort program with The Collab Lab to develop a "Smart Shopping List" app, leveraging collaborative software development practices.- Working in paired programming sessions each week to implement features and resolve issues on a live application: Smart Shopping List.- Collaborating with team members and mentors to complete.
Software Engineer
- Participated in Chingu Voyage 50.- Implemented features using React, Redux, and Tailwind CSS, managing state with Redux Toolkit,- Participated in Scrum: including Sprint planning, Sprint retrospectives, and daily scrum.- Brainstormed with other engineers on how to implement features.
Call Center Team Supervisor
- I fostered a positive team environment which helped enhance individual and team performance. - I had the top-performing team in May 2023!
Training Facilitator
- I retained the most trainees in my classes (90% retention rate) across a five-month ramp-up period. - I also had the distinction of teaching the most classes! I beat my fellow facilitators by two classes!
Call Center Customer Service Representative
Retail Sales Associate
- An ambassador of the Cox brand that serves as the primary point of contact for both new and existing customers. - I guided customers through the purchase decision, installation process, and educated about Cox products and accessories—all while providing an exceptional customer experience.
Service Advisor
- Collaborate with colleagues in the Parts Department and Technicians to make sure that the simple jobs were completed in a timely manner. - Ensure clients were satisfied with their services rendered and products bought. - Ask questions to figure out what customers wanted and helped them get what they needed. - Writing and editing work orders, following up.
Coach (Call Center Team Supervisor)
- Helped make CDA Site #1 across Dish Network Enterprise for March 2021, April 2021, and May 2021!- Helped in the training and preparing of a team of call center representatives to respond to customers and troubleshoot service problems. - Worked with other coaches, other departments (like Quality Assurance and Workforce Management), and upper management.
Global Expert
- Exceeded Expectations for 2017 (Performance Review)- As a Chat Global Expert, provided helpdesk chat support for phone agents, and answered escalated phone calls. - When covering teams, developed agents with one-on-one meetings, side by side call listening, and written feedback. - As a Training Global Expert, assisted in the development of new hires and.
Sling Tv Support Representative
- Exceeded Expectations for 2016 (Performance Review).- Provided customer service over the phone, chat and email. - Assisted customers in paying bills, making account and service changes, and troubleshooting issues with Sling TV app.
Dishnet Wireline Support Specialist
- 1st Quarter All Star 2015, 2nd Quarter All Star 2015.- Provided customer service over the phone by assisting customers in paying bills, making account changes, and troubleshooting issues with television, internet, and home phone services.
Call Center Field Support
Call Center Tech Support Specialist
- Provided customer service over the phone by assisting customers in paying bills, making account changes, and troubleshooting issues with television service and equipment.
Call Center Customer Care Specialist
- Provided customer service over the phone by assisting customers in paying bills, and making account changes.
Quality Assurance Specialist
- Drove across Green Country checking to insure that cable burials and installs were done properly, while making sure the customer is satisfied. - Discuss issues and grievances with customers and let the office know, if necessary.
Clerk
- Maintained excellent customer service while keeping product stocked and shelves straight and faced. - Educated customers about products, product demonstrations, leading customers to product locations.- Driving sales by telling customers about add-ons and related products, running a cash register, answering phones, and helping customers return or exchange.
Store Cashier
- Responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.- Also faced shelves and cleaned store front, as needed, and during down time.
Engraver/Sales Associate
- Used interpersonal skills to address customer service issues, process and replenish merchandise and monitor floor stock.
Colleagues at SageNet
Other employees you can reach at chingu-cohorts.github.io. View company contacts for 27 employees →
Mahyar Erfanian
Colleague at SagenetMontreal, Quebec, Canada, Canada
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SC
Swasthik Chakravorty
Colleague at SagenetSiliguri, West Bengal, India, India
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CB
Chingu Bears
Colleague at SagenetNigeria, Nigeria
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AF
Armughan Fahmi
Colleague at SagenetDublin, County Dublin, Ireland, Ireland
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YM
Yusuf Mohsen
Colleague at SagenetPort Said, Bur Sa'id, Egypt, Egypt
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ZA
Zarrar Abid
Colleague at SagenetIslāmābād, Pakistan, Pakistan
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RG
Razieh Ghahartars
Colleague at SagenetBarcelona, Catalonia, Spain, Spain
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OF
Oluwadunsin Falore
Colleague at SagenetUnited Kingdom, United Kingdom
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JO
Jubril Osunkoya
Colleague at SagenetLagos State, Nigeria, Nigeria
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HR
Heba Rezk, Pmp, Csm, Pmi-Acp
Colleague at SagenetCanada, Canada
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Ross Clettenberg education
Frequently asked questions about Ross Clettenberg
Quick answers generated from the profile data available on this page.
What company does Ross Clettenberg work for?
Ross Clettenberg works for SageNet.
What is Ross Clettenberg's role at SageNet?
Ross Clettenberg is listed as Tier 1 NOC Associate - Connect at SageNet.
Where is Ross Clettenberg based?
Ross Clettenberg is based in Tulsa, Oklahoma, United States while working with SageNet.
What companies has Ross Clettenberg worked for?
Ross Clettenberg has worked for Sagenet, Chingu, The Collab Lab, Avantive Solutions, and Cox Communications.
Who are Ross Clettenberg's colleagues at SageNet?
Ross Clettenberg's colleagues at SageNet include Mahyar Erfanian, Swasthik Chakravorty, Chingu Bears, Armughan Fahmi, and Yusuf Mohsen.
How can I contact Ross Clettenberg?
You can use AeroLeads to view verified contact signals for Ross Clettenberg at SageNet, including work email, phone, and LinkedIn data when available.
What schools did Ross Clettenberg attend?
Ross Clettenberg holds Bachelor Of Science - Bs, Communication, General from Lamar University.
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