Ross D. Email & Phone Number

Ross D. is a Technical Programme Director at RAPP. Colleagues describe him as "Ross was an exemplary Project Director during his time at Rapier. He was approachable, dedicated, and genuinely cared for the success of the business. An important advantage Ross brought to Rapier was his ability to understand key technological processes with ease and effectively delegate responsibilities within such areas. He would always go above and beyond to get the best results possible and was held in high regard by all members of Rapier. I'm really going to miss his expertise and camaraderie." and "Ross joined my team at Three, along with some of his MRM colleagues, to boost at pace our CRM capability. His remit was PM for our day to day operations, as well as for the successful business readiness planning and delivery for our implementation of and migration to Adobe. Ross did this superbly because he is an excellent PM but he also achieved much more - he upskilled the team in CRM, digital marketing and marketing technology; he defined and documented new processes and drove significant ways of working improvements and efficiencies; he relentlessly pushed our technology partner to deliver optimum implementation of Adobe Campaign, AEM and Analytics; he supported the team through the org re-design and operating model transition in the sticky period when everyone's role has changed and multiple balls are being dropped; he expertly managed being a highly committed and driven Three team member whilst maintaining his agency roots and the remit of their relationship with Three. Ross is not only very knowledgeable in digital marketing and CRM but he is also a brilliant person to have in a team because he is curious, persistent, driven, supportive and hugely collaborative. I would jump at the chance to work with him again. "