Ross Ferguson Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

Developing the next generation of energy programs that exceed client goals.Creating outreach strategies and engaging messaging that target key staff and decision makers with the right information at the right time.Identifying potential opportunities to support utilities and energy providers in their programs and services offered to their customers.Connecting with new and existing clients to evaluate and determine how ICF might enhance or expand upon their offerings.Introducing ICF experts to clients as they explore their options to help make informed decisions while navigating the energy transition and achieving their goals.Conducting market research to inform and align ICF's program designs and offerings that address the pressing needs our clients are facing.Coordinating pipeline updates and reviews that report on lead status, deal progression, and sales.

Portland, Oregon, United States

Responsible for developing ICF's sales pipeline of our national offerings for utility programs and services. This includes qualifying clients and their upcoming services requests, and positioning ICF's national offerings to meet the unique needs of each opportunity.

Portland, Or

Portland, Oregon Area

Portland, Or

After receiving a promotion and moving to the Business Development team, I've continued with proposal coordination, and have begun participating in the capture phase of BD. This includes working on more strategic opportunities with higher dollar value, and a longer lifecycle of proposals. I've also been asked to train new proposal coordinators and have now trained numerous new hires. Proposal Management and Coordination includes: - Creating proposal response templates, gathering the appropriate writing from technical specialists and other groups within ICF. - Compiling, formatting, and editing the proposal; managing multiple drafts, reviews, and revisions- Creating and managing SharePoint sites used to organize all related RFP, proposal, pricing, and other required docs - Scheduling pricing and proposal reviews, coordinating with high-level executives, taking in to consideration their schedules. - Leading group phone conversations with ICF employees across the US and Canada - Coordinating with other divisions within ICF, including Marketing, IT, and Customer Services - Submitting the completed proposal through numerous third-party web portals - Preparing and printing the hard-copy versions of the proposal when needed, then shipping to the client. - Creating solutions to overcome tight deadlines and stringent requirements

Warwick, Ri

As part of the Operations Team within ICF's Energy Efficiency Division, my role covered a wide array of business functions. I oversaw all proposal requests (RFPs) from utility clients across the United States and Canada. This included scheduling initial reviews with decision makers, as well as tracking the status of these RFPs from release through contract signing. My Job Duties Included:Proposal Coordination and Management: - Creating proposal response templates, gathering the appropriate writing from technical specialists and other groups within ICF. - Compiling, formatting, and editing the proposal; managing multiple drafts, reviews, and revisions - Scheduling pricing and proposal reviews, coordinating with high-level executives, taking in to consideration their schedules. - Leading group phone conversations with ICF employees across the US and Canada - Coordinating with other divisions within ICF, including Marketing, IT, and Customer Services - Submitting the completed proposal through numerous third-party web portals - Creating and printing the hard-copy versions of the proposal when needed, then shipping to the client.CRM Management of all Energy Efficiency Opportunities: - Using Microsoft's CRM, Microsoft Dynamics, similar to SalesForce - Adding new opportunities when RFPs release - Track changes within the opportunity, including revenue adjustments, important dates related to the opportunity, interviews with clients, etc. - Reviewing signed contracts and pricing models, adjusting the opportunity based on the contract terms, closing wins and losses - Report building and distributing on a weekly, bi-weekly, quarterly, yearly, and ad hoc basisOther Responsibilities:- Provided training to new proposal coordinators on proposal techniques- Updated over 100 Energy Efficiency Project Descriptions, created an Excel doc to track all updates- Created org charts, gantt charts,and process flow charts using Adobe Illustrator and Microsoft Visio

Lincoln, Nh

The highest level of customer service, through Boyne Resorts’ management training program- Face-to-face sales, in a fast-paced environment, handling a variety of customer needs- Explain the rental process, paperwork necessary to rent, equipment available, tickets, multi-day packages, lessons available, customer profile creation and customization, reservations, rewards program signups, discrepancies for additional rental days, solving customer disputes- Use RTP-One CRM system to manage customers and reservations- Work with different levels of management and departments with lesson availability and disputes

Greater Boston Area

- Technology Contracting National Division- Determine client’s needs for the position needing to be filled, working directly with Staffing Managers to narrow down search for appropriate candidates- Manage process from clients’ needs, through potential candidates, phone screens and interviews, logging information and follow up reminders in Bullhorn CRM- similar to Outlook- Generating leads to cold call, setting tasks to call and follow up on potential clients- Developing specialized sales pitch, building rapport and establishing relationships with clients

Greater Boston Area

- Technology Contracting National Division- Write job descriptions, client research, lead generation, running reports and analytics through CRM- Proficiently use LinkedIn, Bullhorn CRM system, Vendor Management Systems, MS Word and Excel- Oversee candidate hours submitted, perform reference checks, submit candidates into VMS- Taking daily and weekly meeting notes, action items, and follow-up topics, emailing to the team after- Using advanced, multi-line office phones daily, connecting Waltham office to Boston

Plymouth State University, New Hampshire

"Sun's Up Lights Off" is a green initiative that promotes turning off the lights during the day when natural sunlight can be used. This is a behavioral program to build awareness of unnecessary energy usage and can be applied within classrooms, offices, and homes alike. The message is delivered through stickers that are designed to go on top of the light switch cover, which serves as a reminder every time someone goes to turn the lights on. Managing the process from concept to design and print, this project included working with the University Environmental Committee, the marketing association (MAPS), and a student-based graphic design team. The process involved seeking approvals within the school system, receiving funding to print the stickers, working with the Campus Utility Manager, applying the stickers within 6 academic buildings and offices across campus, and building awareness of the program through marketing efforts and individual class presentations.

Dartmouth, Ma

Designed excel spreadsheets for employee productivity, cancellation rates, and overall operations. The Nonprofit Organization serves Children with Developmental & Medical Special Needs in Southeastern Massachusetts.

Bs, Business Administration And Management, General

Activities and Societies: MAPS: Marketing Associations of Plymouth State, UEC: University Environmental Committee, Delta Mu Delta.

International Business

Activities and Societies: International Business Workshop, Student Switch Off Initiative, Men's league Soccer Team- Battersea.

Education record