With 14 years of experience in the residential sector, I’ve built my career in purpose-built student accommodation (PBSA), working with a market-leading third-party operator as part of the senior management team. More recently, I’ve applied these proven models to the Private Rented Sector (PRS), Build to Rent (BTR), and co-living spaces.Today, I leverage this extensive expertise to support businesses as a consultant, offering tailored solutions that drive results.Throughout my career, I’ve held roles spanning front-line service delivery to directing operations. Most notably, I led the property management department overseeing a portfolio of over 22,000 beds across 70 sites in the UK and Ireland. My most recent role was as Director of Operations for a property management business experiencing exponential growth in the PRS, BTR, and block management sectors.These experiences have equipped me with a comprehensive skill set, including:Operational ExcellenceProperty ComplianceAccreditation Compliance (ANUK/ARLA)International Student MarketsHealth & Safety ComplianceQuality AuditingAnnual Turnaround ExpertiseLegal Compliance (HMO, RentSmart)Budgeting & Accounts ManagementProperty Presentation StandardsInnovative Training SolutionsBuilding Bespoke Training ContentSector Supply Chain ExpertiseSales Pitch DevelopmentIf you’re seeking expert guidance to enhance operations, compliance, or training in PBSA, BTR, or co-living, I’d be delighted to discuss how I can help.📩 ross@rh-consulting.co.uk📞 (+44) 07936 697322#PBSA #BTR #CoLiving #Consulting #Training

Leading operational teams to achieve business objectives.

Responsible for the learning a development needs of over 300 members of staff in both site based and central roles. Delivering classroom, e-learning and webinar training on a variety of subjects from sales to compliance and H&S. Creating and implementing bespoke e-learning using adobe premier. Serving the full needs of a student accommodation and built to rent business model. SMT member with a strong influence on the operational model of the business. Skill is bridging the gap between boring technical information and turning it into fun, engaging material for people to buy into.

Sales, Customer service, debt management, budgeting, Compliance, H&S, Maintenance, University relations, ANUK, local relations, events planning, student discipline, Purchasing, orders, etc...

Customer service, food standards, compliance, H&S, budget, purchasing, transfer day management, transfer day turnaround, cleaning standards, local relations, hygiene, ski school relations, etc.....