🂡 Ross Diamond 🂡 Email & Phone Number

Gauteng

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Responsible for all IT requirements across the business including:o Update, revise & streamline VBA code functionality on excel & word docs which are the core workflow systems of the company.o Updating & Improvement of the online Documentation warehouse Web Portal (HTML & SQL)o Maintenance & implementation of all IT related services for the company including any brokers requiring assistance. Providing hardware & software solutionso Reporting - compiling statistics, marketing expenses, weekly summaries & tracking of farming areas.Control of systems:• IT Infrastructure assessments, health checks, performance upgrades & maintenance • Server Administration (MS Server 2016 with a Virtual Machine running MS Server 2012, performing backup & recovery architecture, user administration, remote control functionality, virus & adware/malware mitigation)• Endian Firewall analysis• Printers (Mitigate downtime, ensure toner cartridges are stocked & ordered, user administration & reporting)• Assessment & restriction on Mobile & Hard-Line Data lines• VOIP Administration, logging & following up on related issues• Yoco payment machines (ensuring they are in working order & charged for use)Email administration & threat mitigation.Sourcing & signing off of necessary IT related quotations & orders.Process control recommendations & implementation thereofCompiling Price comparisons & providing recommendations for IT related upgrades. (Voip, printers, data lines)

Johannesburg Area, South Africa

Providing a completely new experience in regards to entertainment focused on children's parties. We set up a stage equipped with speakers, lighting, effects machines & bring out the star's in children with a karaoke experience.We then provide the recordings to keep as a remembrance of the occasion.Currently we are situated in Gauteng & the Western Cape

Assisting small business' & home users in facilitating all required repairs, maintenance, upgrades & services the client requires. Services include Repairs of PC's & peripherals, supply of hardware & software, virus, adware & spyware solutions & more.

Woodmead

Sales consultant - Short Term Health Insurance

Gauteng, Melrose

Communications Management - Online & telephonic communication via web based chat software providing information to international clients. Fulfilling a sales function, encouraging purchases & dealing with queries for the E-commerce sector.Maintaining a high standard of customer service assisting clients with online requisitions. Working hours scheduled on a rotating shift basis including evenings & weekends.

Self Managing an inbound/outbound call center & training of new staff members.Updating Insurance Templates to client specifications.Providing information in regards to Garnishee Orders.

Outbound sales of Short/Long Term insurance for various banking institutions. Fais accredited.