Ross Glover Email & Phone Number

London, GB

London, England, United Kingdom

During a global expansion, I relocated to London to oversee Student Finance operations across three campuses in London and Dubai. I hired, trained, and managed a new team of five staff, while establishing and expanding the student-facing finance function. I coordinated with campus departments to develop effective policies and procedures, and led key global.

Cambridge, Massachusetts, United States

As an Academic Program Manager, I supported the Program Dean for the Masters of International Business and Marketing programs, overseeing nearly 300 graduate students with academic advising and policy guidance. I managed program faculty, facilitated course design, and supported exam delivery. Additionally, I contributed to the Academic Integrity Committee.

Cambridge, Massachusetts

I returned to Hult as Director of Financial Aid, where I oversaw all operational and legal compliance for the department, advised senior leadership on Title IV regulations, and managed reporting and audits. I secured program recertification, expanded funding sources, and led the development of HEERF programs during the COVID-19 pandemic. Additionally, I.

Worcester, Massachusetts

As Assistant Director of the ISSO, I managed Clark University’s graduate programs, advising students on F-1 and J-1 visa compliance, work authorization, and immigration policy changes. I organized major campus events, including international student orientation and graduation, and collaborated with staff on institutional visa policies. Additionally, I.

Cambridge, Massachusetts

As Visa & Compliance Coordinator, I expanded upon my experience from working with incoming students to advising current students and alumni on maintaining legal status and regulatory compliance. I developed management skills by overseeing administrative responsibilities across two campuses, managing seasonal staff, and temporarily serving as interim Head.

Cambridge, Massachusetts

As a Seasonal Visa Coordinator, I managed a caseload of 200 incoming students representing more than 25 nationalities, guiding them through the F-1 visa process and maintaining their immigration records in the SEVIS database. I conducted mock interviews, advised on employment authorization, and collaborated across departments to advocate for student needs.

Worcester, Massachusetts

As a Customer Service Representative for the City of Worcester’s Department of Public Works and Park, I have developed a track record of efficiently delivering high quality customer service by identifying our residents’ concerns, maintaining their records to ensure that they were resolved appropriately, and preemptively following up with these residents to.

Worcester, Massachusetts, United States

Conduct detailed research on funding opportunities and comparable organizations.Synthesized findings into comprehensive reports and presented these at weekly department meetings.

Manage student files with sensitive information and maintain confidentiality.Assist with office duties; answering phones, setting up appointments, sorting mail, filing, copying.

Created, planned, and implemented numerous low budget educational, social, and recreational programs.Assisted and oversaw a floor of over 50 residents, emphasizing conflict mediation and policy enforcement.Attended weekly staff meetings, biweekly meetings with supervisor, and submitted weekly detailed reports.Attended annual Worcester Residential Life.

Boston, Massachusetts, United States

Organized and facilitated a number of inter-organizational events citywide.Designed, organized, and oversaw consistent phone-banking campaigns throughout the season.Conducted several personal interviews and meetings with prospective volunteers on a regular basis.

Coordinated and oversaw canvassing efforts during the Get Out The Vote week.Managed and analyzed voter demographic database.Utilized a variety of phone banking techniques in a professional capacity.