Ross Batten Email & Phone Number

Easebourne, Gb

Hampshire, England, United Kingdom

England, United Kingdom

In my role within new business development, I engaged with potential customers to gain a comprehensive understanding of the complexities within their global payroll operations. • Closed £362K in contracts across 7 global deals, successfully expanding the client base in industries including Automotive, Software Development, Insurance, Education, and Manufacturing.• Achieved significant sales growth by driving new business development in a competitive, fast-paced global market.• Delivered customised solutions through in-depth exploration calls, product demonstrations, and targeted client needs analysis.• Built and nurtured strong C-Suite relationships, managing the full client journey from introduction to operational handover.• Proactively identified new business opportunities, expanding market reach via Apollo, Sales Navigator, WeAreSwell, and HubSpot.• Strategically aligned sales efforts with team objectives, ensuring continuous pipeline growth and revenue generation.• Enhanced Salesforce data management, improving accuracy in tracking accounts, opportunities, pipelines, and forecasts.• Collaborated with internal and external teams (Lead Generation, Global Mobility, Payroll, HR Services, etc.) to optimise service delivery and identify cross-functional growth opportunities.• Member of Team Advisory Board, championing employee well-being and collaborating with leadership to foster a supportive, engaged, and high-performing workplace.

England, United Kingdom

• Managed a high-value portfolio of SME clients with annual revenues ranging from $2.5M to $8M, consistently maintaining client retention and proactively addressing credit claims to ensure business continuity.• Strengthened international collaboration by fostering teamwork across multiple countries, enhancing cross-border efficiency and operational alignment.• Led strategic planning initiatives, working closely with clients, internal teams, and senior management to deliver tailored solutions and meet organisational goals.• Maintained and optimised Salesforce data, ensuring accuracy in tracking accounts, client health metrics, opportunities, pipelines, and forecasts.• Contributed to high-stakes implementation projects, focusing on risk management, compliance, and quality control to ensure smooth deployment of services.• Resolved complex technical issues by collaborating with Hosting, R&D, and implementation teams, ensuring adherence to contracts and service level agreements (SLAs).• Enhanced client satisfaction through close collaboration with product management and support teams, driving continuous improvement of products and services.• Identified and capitalised on growth opportunities by leveraging cross-selling and up-selling strategies within the existing customer portfolio, leading to revenue expansion.• Embraced feedback and challenging assignments, constantly seeking opportunities for personal and professional growth to better serve clients.

Hampshire

• Led high-performing business development teams, consistently surpassing sales targets for corporate accounts and managing a robust pipeline through MS Dynamics.• Drove significant revenue growth by leading complex negotiations, delivering compelling presentations, and closing high-value deals, contributing directly to the Group's financial success.• Designed and implemented strategic sales processes, resulting in substantial growth, fostering cross-functional collaboration across internal departments and external partners.• Handled full-cycle recruitment, from onboarding new hires to managing employee transitions, ensuring a strong and cohesive team.• Co-project managed the implementation of Dynamics 365, providing training to employees on the new CRM system, enhancing team efficiency and data accuracy.• Networked extensively at industry events, expanding the company’s reach and securing new business opportunities.• Top performer in sales premiums from 2013 to 2022, recognised for my ability to provide strategic insights and deliver valuable client solutions, all while managing group-level responsibilities.

Hampshire, United Kingdom, United Kingdom

West Sussex

The APA is a professional body devoted to serving the Accounts Payable/ Purchase Ledger professional community. Due to the acquisition of APA in 2020, I managed this role along with my position at The Payroll Centre.• Owned and optimised sales forecasting, reporting directly to the Commercial Director and CEO, driving strategic decisions and business planning.• Managed membership sales channels, delivering substantial revenue growth by identifying and capitalising on new opportunities within the AP/AR industry.• Led a business development team to retain existing revenue and drive growth, demonstrating a deep understanding of AP/AR products and solutions.• Collaborated remotely with freelance influencers, suppliers, platform providers, and business partners to maximise engagement and expand market reach.• Delivered exceptional aftercare support, ensuring continued client satisfaction and loyalty as APA expanded its global client base.

Melbourne, Australia

A forward-thinking sales and e-marketing company specializing in the hair and beauty sector, known for driving new clientele through innovative promotional strategies.• Promoted rapidly within the first year, advancing from Sales Team Lead to General Sales Manager, and ultimately to Head of APAC Sales.• Spearheaded the successful launch of the Melbourne office, building and mentoring a high-performing team of 30+ Sales Executives, all while driving operational excellence.• Secured and expanded high-profile contracts with leading hair brands, luxury salons, and elite spas, significantly enhancing the company's market footprint.• Strategically forged aftercare partnerships with prestigious brands like Hilton Group, luxury restaurants, cocktail bars, music festivals, and premium services across the South Pacific, boosting cross-industry growth.• Delivered record-breaking sales results, setting a new benchmark in company history, and clinched the highly sought-after salon contract with Serville's, the official sponsor of New Zealand’s Next Top Model.Employment Timeline:Oct 2009 - June 2011Melbourne, VictoriaInternational Sales Manager - Australia, Tasmania, New ZealandFeb 2009 - Oct 2009Sydney, AustraliaHead of Sales - East Coast AustraliaSep 2008 - Feb 2009 Sydney, AustraliaSales Team Lead

Bsc, Information System Studies

Activities and Societies: Mens 1st Football Team- Interactive systems design - Usability engineering - Information | software engineering.

Avce Full Awards, Information Technology And Business Management

Business Areas of Focus: Business at Work, The Competitive Business Environment, Marketing, Human Resources, Business Finance and Planning.

Intermediate Avce Award, Information Technology

9 Gcses