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Ross Marks Email & Phone Number

UX Leader | Building Human-Centered Products | Ex- Google, American Express at ByteDance
Location: San Francisco Bay Area, United States, United States 9 work roles 3 schools
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Current company
Role
UX Leader | Building Human-Centered Products | Ex- Google, American Express
Location
San Francisco Bay Area, United States, United States
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Who is Ross Marks? Overview

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Ross Marks is listed as UX Leader | Building Human-Centered Products | Ex- Google, American Express at ByteDance, a company with 13149 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Ross Marks.

Ross Marks previously worked as UX Lead at Bytedance and Lead Principal UX at The Trade Desk. Ross Marks holds Msba, Marketing Research from Virginia Tech - Pamplin College Of Business.

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ByteDance

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Profile bio

About Ross Marks

As a strategic UX leader with 15+ years of experience, I build and empower design teams to deliver exceptional user experiences for AI products and solutions. I excel at transforming design teams into strategic partners and driving innovation through user research, data analysis, and design thinking.Design Process:Lead end-to-end design process, from concept to delivery, championing design thinking methodologies to drive innovation and ensuring top-tier user experiences. At American Express, this approach resulted in a $2B revenue boost.Strategic Leadership: Elevate UX to strategic partners, particularly in AI solutions. At Google, transformed the UX team into strategic partners defining annual product roadmaps with evidence-based recommendations for AI initiatives.Team Management: Hire, manage, and mentor cross-functional teams to drive collaboration and innovation. At Google, increase staff retention 82% over 3 years and grew team size through strategic resource advocacy.Stakeholder Engagement:Drive seamless alignment between user needs, business goals, and technical feasibility by building strong partnerships. At The Trade Desk, collaborated with executive teams to guide critical product decisions, particularly in advancing AI-powered B2B solutions.Open to connecting with companies seeking a UX leader to drive success in the exciting world of AI innovation.

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Ross Marks's current company

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ByteDance
Bytedance
UX Leader | Building Human-Centered Products | Ex- Google, American Express
peking, beijing, china
Website
Employees
13149
AeroLeads page
9 roles

Ross Marks work experience

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Ux Lead

Current

San Jose, California, United States

Jun 2024 - Present

Lead Principal Ux

San Jose, California, United States

Instrumental in elevating The Trade Desk's operational agility, steering the product team's shift to Agile practices and focused goal-setting, resulting in notable efficiency improvements. Demonstrated exemplary cross-functional leadership for pivotal AI solutions, enhancing user experience and market relevance through diplomatic communication skills and.

Jul 2022 - Oct 2023

Ux Manager

Mountain View, California, United States

Directed UXR/UXD team, bolstering ad buying experiences across DV360, SA360, and Google Ads generating ~$140B annual revenue. Excelled in stakeholder management while spearheading initiatives for diverse advertiser segments, leveraging user insights and emerging trends to enhance interface design and user experience for all Ads products.

Jan 2019 - Aug 2022

Ux Researcher

Conducted comprehensive user research for Google Ads, employing data analysis techniques to reinforce product lifecycle management decisions and user-centric improvements.

Jun 2018 - Dec 2018

Senior Ux Manager

Greater New York City Area

Drove strategic planning for innovative lending solutions, embracing risk-taking backed by market and customer insights, capturing $2 billion in new revenue. Harmonized cross-functional teams around key objectives, utilizing skillful stakeholder engagement to launch 'Pay It, Plan It,' a groundbreaking industry feature that elevated user experience.

Dec 2015 - May 2018

Principal Ux Researcher

Greater New York City Area

Led multifaceted user research initiatives for web and mobile applications, leveraging usability testing to enhance user experience and inform design thinking processes.

Jun 2015 - Dec 2015

Vice President Of Research

New York

Drove an 18% increase in service-generated revenue through strategic client engagement and innovative research initiatives. Promoted mentorship and coaching, aligning team members’ career aspirations with organizational goals through effective leadership.

Jun 2013 - Sep 2014

Design & Research Director

New York City

Established the NYC office, instituting robust operational practices and project management disciplines. Launched the award-winning News-O-Matic kids app, celebrated for its innovative design, content strategy, and positive user experience.

Jan 2012 - Mar 2013

Human Factors Specialist

Palo Alto, CA

Innovated research methodologies, contributing to successful projects across tech and medical sectors. Influenced impactful design strategies and product development, grounded in holistic user research insights and advanced problem-solving skills.

Apr 2010 - Sep 2011
Team & coworkers

Colleagues at ByteDance

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3 education records

Ross Marks education

FAQ

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What company does Ross Marks work for?

Ross Marks works for ByteDance.

What is Ross Marks's role at ByteDance?

Ross Marks is listed as UX Leader | Building Human-Centered Products | Ex- Google, American Express at ByteDance.

Where is Ross Marks based?

Ross Marks is based in San Francisco Bay Area, United States, United States while working with ByteDance.

What companies has Ross Marks worked for?

Ross Marks has worked for Bytedance, The Trade Desk, Google, American Express, and Ypulse, Inc..

Who are Ross Marks's colleagues at ByteDance?

Ross Marks's colleagues at ByteDance include Lian Q., 宋珈蕾, 陈锦泽, 罗娅菁, and Echo Guan.

How can I contact Ross Marks?

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What schools did Ross Marks attend?

Ross Marks holds Msba, Marketing Research from Virginia Tech - Pamplin College Of Business.

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