Rotem Levy Email & Phone Number

Tel Aviv-Yafo, Tel Aviv District, Israel

Specialize in leading transformative initiatives that address and alleviate organizational pain points. With a robust background in information systems, including CRMs, BI systems, and more digital platforms, I excel in crafting and implementing strategic solutions. My expertise lies in seamlessly integrating technology into operations, optimizing workflows, and fostering cross-functional collaboration.

-Analyze and improve operational procedures, account managers’ productivity andcustomer service best practices- Lead initiatives with senior cross functional stakeholders (Product, Finance andProfessional Services teams) to execute strategies for the customer journey- Establish and implement business processes among +120 account managersworldwide- Build, monitor and act upon business KPIs (i.g. feature adoption, customersatisfaction)- Define, characterize and deliver data analytics project

- Managed 120 customers in the domestic and international markets. Book ofBusiness worth +$6M/year- Created and maintained customer close and ongoing relationships throughout thewhole customer lifecycle- Consistently hit revenue goals, exceeded revenue goals by an average of 125%- Monitored the implementation of the advertisers’ media plans, maximising theopportunities to achieve their marketing goals

- Built learning and training infrastructure for leading industry organizations, including: Strauss, Israel Railways and Maytronics

- Produced and edited a legacy book for an NGO

Master'S Degree, Science, Technology And Society

Bachelor Of Arts - Ba, History And Philosophy Of Science And Technology