* Administer and support Microsoft Office 365 Cloud* Update all company IT assets* Responsible for all sub-contractor contracts and requisitions* Maintain construction filing system* Correct daily construction reports from field supervisors* Train staff in all IT related activities (Primavera P3 and AutoCAD)* Upgrade and configure network equipment, servers and network* Installed hardware, configured new computers for use on the network

Etinoff Consulting Services is a full service IT support company providing residential and small businesses with PC Hardware, software and Networking solutions since 1994.

* Responsible for the integrity of the New York trading floor asset repository* Help coordinate all moves on the trading floor to maintain the validity of the assets* Maintain, update and coordinate comprehensive inventories on all United States equipment, in banks worldwide database* Compile monthly billing reports for all ABN-AMRO U.S assets* Compile quarterly report, which will be used by the bank to conduct quarterly audit* Coordinate quarterly audit with the Bank’s representative* Coordinate EUC, Server, Voice and Network data* Single point of contact in the U.S. region to the global asset manager* Assist the global asset management team in all projects relating to IT asset management

* Manage Asset Reclamation and Redeployment Department* Reorganize procedures and rules governing recycling of used equipment in an effort to minimize costs of PC deployment* Performed technical evaluation of used equipment in an effort to standardize minimum requirements for re-useable equipment* Implemented procedures for reclamation of equipment from user community and processing of used equipment* Rebuilding of PC workstations and printer equipment and distribution to new employees* Managed the removal, setup and disposal of desktops, monitors, and printers for all New York and New Jersey offices* Maintain update and coordinate comprehensive inventories relating to my department on all equipment, asset information and other valuable information in banks worldwide database* Build Windows 2003 Server for my department* Build, Support, Administer and Deploy NT and XP Desktop and Laptop computers for Deutsche Bank traders, local and regional staff* Created and administered user accounts and home directories* Trained newly hired technicians on Software Policy, Remedy, ManageNow, deployment for our in-house desktop support methods* Provided 2nd Level technical support for 4000 plus users in a network environment, which consisted of Windows XP, Windows 2000 and Windows NT 4.0* Software installations, hardware upgrade and troubleshoot problems for end users* Used proprietary software to access NT 4.0 machines so that they can be backed up* Used Timbuktu to remotely backup, survey, configure and troubleshoot user machines* Use Remedy and ManageNow to track helpdesk tickets* Completed two-month project to build and deploy PCs that facilitated an upgrade to * Collaborated extensively with project management to effectively administer major office moves and technology deployments, including orchestration of mission-critical project relocating multiple midtown locations to bank’s Wall Street headquarters

• Provide support in resolving network problems either directly on site, or via telephone • Provide excellent technical assistance and training to system users • Administer and support Windows 2000 server • Upgrade and configure network equipment, servers, hubs, and NIC cards for use on the network • Installed hardware, configured new computers for use on the network • Upgrade computer systems from Windows 95 to Windows 2000 then to Windows XP • Build and implement a TCP/IP LAN

* Facilitate and assist Competitive Local Exchange Carrier (CLEC) with connectivity Issues to access the Phase III GUI* Establish bridges to trouble shoot and resolve system Outages* Manage all user accounts, rights, and securities for Windows NT servers* Troubleshoot connectivity problems for external clients utilizing the WAN* Provided Tier 2 Helpdesk support for Electronic Data Interface (EDI), and network security issues* Establish Bridges (conference calls) to resolve problems* Configured RAS connections for Windows 95/98, and Windows NT* Documented incoming calls using Tivoli Management tools* Work with customer online to resolve problems. Escalate to the next level if need be for resolution* Provide wide support for over 500 companies along with technical support for desktop configurations, LAN configurations, TCP/IP, dial up adapters and modems

* Provided technical support of 54 schools* Provided desktop, NT 4.0 server and SNA server support* Developed, documented, implemented and tested for the installation of 250 printers throughout fifty-four high schools from Mainframe Communication Controller* Team leader arranging scheduling for the School Administrative Student Information (SASI) group* Install and configure ARC Server* Assigned members of my group to resolve trouble tickets in various schools* Used "Magic Queue" to track tickets* Rewired Jane Adams High School

* Train and supervise staff on Internet SWIFT system* Responsible for the testing of incoming and outgoing telex messages* Negotiated replacement computers for communications department* Installed NT Work stations and assisted LAN Administrator* In charge of vendor relations for the department and billing from carrier* Prepare and transmit telex and SWIFT messages* Train staff in SWIFT payment formats (100, 202, 900 etc.,)* Prepare end of day Fed position for the treasury dept.