Designer and Product Support for Log-Handling Portal and Circular Cranes, Designed and Built to ASME/CSA with ANSI/AWS standards . Steel Structural and Mechanical component drawings modernized with AutoCAD Mechanical and modeled/analyzed in Autodesk Inventor. Liaise with customers and suppliers to plan and implement projects ranging from simple part replacements up to full new capital installations.

4 years of hands-on experience with all Onity products; locks, encoders, programmers, wall –mounted card readers, Energy Management System (EMS) thermostats and peripherals, in-room Safes. Performed Root Cause Analyses on failed units using ACE (United Technologies system for Process and Quality Improvement) tools and RedX methods,Designed fault tracking system and structured fault codes to track and trend quality issues, Utilized precision equipment, Coordinate Measuring Machine and Optical Comparator, for dimensional analysis, coordinated with external labs for other testing. Communicated with Supply Chain and Suppliers regarding Corrective and Preventative Actions for Quality Issues. Operated and coordinated testing on 6-station lock cycling machine. Supported Product Development by providing historical Quality data and input for ongoing Program Risk Evaluations. Extensive involvement using Oracle, supported transition from Navision to Oracle for Distribution center and Repair processes. Inspected and provided results regarding product which was returned from customers experiencing Product (Safety) Incidents; defined Retention Policy for all Quality returns. Visited Customer sites to assess Onity products and other possible contributing factors to Quality.

Led projects to reduce production costs, via design changes and supplier moves, coordinated transition of 90+ parts when a supplier ceased operations. Worked with suppliers on production and development products, design and implementation of new tools for production, worked with the production line and facilities to implement process improvements (site was/is the Lean Showcase for GE Appliances) productivity and yield improvement, error-proofing, moving quality upstream from end-of-line testing, and EHS improvements.