Rowena Harry Email & Phone Number

New York, New York, United States

• Manage Autodesk maintenance to subscription and transition to named user renewal opportunities • Collaborate with Sales Account Executives on RFI/RFP responses, proposal development, optimizations, and presentations• Create and deliver presentations and onboarding initiatives to facilitate customer familiarity and adoption of Autodesk licensing model changes • Contribute to Customer Success department head in development of all phases of the customer journey including nurture, health, and renewal touchpoints • Work with Operations and Technical Support departments to expedite case resolutions ensuring satisfaction within customer base • Assist Sales Director with preparation of quarterly reporting to sales team

New York City Metropolitan Area

• Handled Autodesk renewals, late renewal opportunities• Cross-selling-up-selling, and experience carrying a quota• Built customer awareness and utilization of Autodesk 360 cloud entitlements

New York City Metropolitan Area

• Placed sales orders with Autodesk and multiple vendors • Assisted management in identifying process bottlenecks and opportunities for sales process improvement• Supported Sales and Technical Support departments in customer escalation issues and resolution plan

New York City Metropolitan Area

• Worked with channel partner to streamline marketing efforts and maintain consistency with messaging and brand• Generated quarterly marketing forecast for channel partner as well as quarter end collateral review• Managed project budgets and contract requirements for multiple engagements• Oversaw logistics of product launches and demonstration events

New York, Ny

• Assisted two Account Executives by generating, placing and maintaining spot television sales orders • Acted as liaison between station and agency personnel• Supported Account Executives relationship management with multiple advertising agencies

New York, Ny

• Tracking and reporting of national telecommunication, computer, and financial advertising in print• Detailing and entering of new advertisement into in-house database employing Omnis Industry software