Macd Lead
Current
Mar 2023 - Present
AeroLeads people directory · profile
Rowena Serrano Email & Phone Number
MACD Lead
at
AireSpring
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
MACD Lead
Location
Noveleta, Calabarzon, Philippines
Company size
Who is Rowena Serrano? Overview
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Quick answer
Rowena Serrano is listed as MACD Lead at AireSpring, a with 249 employees, based in Noveleta, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Rowena Serrano.
Rowena Serrano previously worked as MACD Coordinator at Airespring and Social Media Manager at Fisheye Divers. Rowena Serrano holds Bachelor Of Arts - Ba, Mass Communication/Media Studies from Adamson University.
Company email context
Email format at AireSpring
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AireSpring
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Profile bio
About Rowena Serrano
Strong communication, analytical and problem solving skills.Top performing, multi-awarded Technical Support Representative for AT&T DSL and as a Subject Matter Expert for Time Warner Cable/Spectrum.Worked as a Project Coordinator and currently as MACD Lead for Airespring, a Telco in the US catering to businesses. Deals with business owners, communicating daily with Directors, CEOs and IT Dept. heads constantly displaying outstanding customer service and professionalism.Creates and leads the completion of orders for different Voice (SIP/PRI), Internet, SD-WAN and Cloud PBX services following strict timelines, providing constant updates, resolving issues that arise and answering account inquiries. Knowlegeable in the process of ordering, porting and adding features to tel. nos. with different LECs.
Current workplace
Rowena Serrano's current company
Company context helps verify the profile and gives searchers a useful next step.
Airespring
7 roles
Rowena Serrano work experience
A career timeline built from the work history available for this profile.
Macd Coordinator
Creates MACD (Move, Add, Change, Disconnect) orders for SME customers and assigns them to different departments for implementation and completion.
Jul 2018 - Feb 2023
Social Media Manager
Fisheye Divers
Creates content and manages follower/customer interaction across different social media platforms.
Jan 2019 - Jan 2020
Project Coordinator
Oversees the completion of customers' (SMEs) orders for services.Timeline and critical task management. Coordinates across multiple groups and resources to resolve order related issues.
Jun 2017 - May 2018
![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Subject Matter Expert
Referred to as Mentor on Duty (MOD), a member of an escalation team performing varied roles such as agent support, senior technicians, trainers, Outage POCs, generating reports, updating knowledge articles, etc. for TWC.
Dec 2012 - Jul 2017
Technical Support Representative
Troubleshoots Internet connectivity issues for residential cable internet customers (TWC).
Jul 2010 - Dec 2012
Technical Support Representative
Troubleshoots Internet connectivity issues for residential and business DSL customers (AT&T).
Aug 2008 - Jul 2010
Team & coworkers
Colleagues at AireSpring
Other employees you can reach at airespring.com. View company contacts for 249 employees →
MC
Michael Crosby
Colleague at AirespringWeare, New Hampshire, United States
View →
AD
Amy Dymock
Colleague at AirespringGreater Cleveland, United States
View →
KK
Kent Krebs
Colleague at AirespringDenver Metropolitan Area, United States
View →
TL
Tony Lonstein
Colleague at AirespringClearwater, Florida, United States
View →
EM
Elizabeth Martel
Colleague at AirespringSan Salvador, El Salvador
View →
AP
Anne Paula Gonzales
Colleague at AirespringQuezon City, National Capital Region, Philippines
View →
SK
Sourav Kataruka
Colleague at AirespringPune, Maharashtra, India
View →
GC
Gracia Carrillo
Colleague at AirespringEl Salvador
View →
TO
Terri O'Leary
Colleague at AirespringDublin, Ohio, United States
View →
RM
Ram Mendoza
Colleague at AirespringMetro Manila, National Capital Region, Philippines
View →
Michael Crosby
Colleague at AirespringWeare, New Hampshire, United States
View →
AD
Amy Dymock
Colleague at AirespringGreater Cleveland, United States
View →
KK
Kent Krebs
Colleague at AirespringDenver Metropolitan Area, United States
View →
TL
Tony Lonstein
Colleague at AirespringClearwater, Florida, United States
View →
EM
Elizabeth Martel
Colleague at AirespringSan Salvador, El Salvador
View →
AP
Anne Paula Gonzales
Colleague at AirespringQuezon City, National Capital Region, Philippines
View →
SK
Sourav Kataruka
Colleague at AirespringPune, Maharashtra, India
View →
GC
Gracia Carrillo
Colleague at AirespringEl Salvador
View →
TO
Terri O'Leary
Colleague at AirespringDublin, Ohio, United States
View →
RM
Ram Mendoza
Colleague at AirespringMetro Manila, National Capital Region, Philippines
View →
1 education record
Rowena Serrano education
FAQ
Frequently asked questions about Rowena Serrano
Quick answers generated from the profile data available on this page.
What company does Rowena Serrano work for?
Rowena Serrano works for AireSpring.
What is Rowena Serrano's role at AireSpring?
Rowena Serrano is listed as MACD Lead at AireSpring.
Where is Rowena Serrano based?
Rowena Serrano is based in Noveleta, Calabarzon, Philippines while working with AireSpring.
What companies has Rowena Serrano worked for?
Rowena Serrano has worked for Airespring, Fisheye Divers, [24]7.Ai, and Teletech.
Who are Rowena Serrano's colleagues at AireSpring?
Rowena Serrano's colleagues at AireSpring include Michael Crosby, Amy Dymock, Kent Krebs, Tony Lonstein, and Elizabeth Martel.
How can I contact Rowena Serrano?
You can use AeroLeads to view verified contact signals for Rowena Serrano at AireSpring, including work email, phone, and LinkedIn data when available.
What schools did Rowena Serrano attend?
Rowena Serrano holds Bachelor Of Arts - Ba, Mass Communication/Media Studies from Adamson University.
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