Placements Specialist
CurrentExecutive Virtual Assistant• Performed market research to support business decisions• Managed client’s email and calendar• Coordinated travel arrangements and itineraries• Assisted in social media management and content creationProcess Engineer• Handled database management, performance evaluation, and problem resolution• Developed and documented process workflows and standard operating procedures• Conducted process analysis and optimization to improve efficiency• Met with clients to understand their process needs and provide tailored solutionsPlacements Specialist• Managed client-VA pairing, follow-up emails, and calendar management• Oversaw client communication, appointment scheduling, and VA coaching• Conducted VA interviews and upselling to clients• Developed and implemented placement strategies