Robert Wingate Email & Phone Number

Saint Petersburg, FL, US

Tampa, Florida, United States

Responsible for leading & setting strategic vision for teams within the Global Technology Support Center as part of KPMG’s Digital Nexus shared services organization. * Act as US and Global Liaison for the Digital Desk to the IT organization and internal/external business partners – practice leaders, Operations Services, external vendors and consultants.*.

Lake Buena Vista, Florida

• Responsible for all Client Services Operations & Infrastructure Cross Tower Services for Disney Enterprise Technology Services, including:* Client Services Operations* Global End User Compute Services for 45+.
• Responsible for capital and expense planning for Annual Operating Plan and Enterprise Strategic Plan.
• Lead multiple integration workstreams for the Disney-21 Century Fox acquisition including Tools Rationalization, Technical Debt & Compliance Remediation, and the consolidation of Domestic Service Desk / End User.
• Led multiple workstreams for the integration of Disney International, Marvel, LucasFilms, and ESPN to enable enterprise work place services.

Disney Technology Solutions & Services

• Responsible for leading an enterprise level event management and monitoring organization with the objective of providing real time visibility in technology component, service and business processes. Additionally.
• Created an Enterprise Tools Portfolio to provide a consolidated view of company tool assets, which enables the ability to identify coverage gaps, prevent risk, and rationalize overlaps for operational cost savings.
• Drove Collaboration with Enterprise, Segment, and Supplier resources for developing tools roadmap and reference architecture. This partnership ensures all requirements and concerns are addressed during the tools.
• Instituted minimum monitoring standards program to ensure all relevant system events were captured and reported regardless of existing tools platforms. This program immediately increased the number of potential outages.

• Developed the Infrastructure Service Transition organization for the Parks & Resorts segment. This included leading the Parks & Resorts Outsourcing transition of 2500+ assets and related services.Completed in less than.
• Developed Organizational Structure and Process Design for Parks & Resorts Service Transition Organization that provided the implementation of ITIL framework to the technology provisioning services. This provided clear.
• Directed the development of IT Service Management integration for the Parks & Resorts segment virtualized server platform. This provided the foundation for automation of provisioning, asset, and configuration.
• Created the financial planning process for infrastructure projects supporting the Parks & Resorts annual $160M+ IT budget. The consolidated process provided better forecasting, more accurate estimating, and better.

• Led the segment based strategy & planning organization for the Parks & Resorts with a focus on new technology, project delivery, shared services centralization, and the first generation of outsourcing transition. Led a.
• Led Collaboration with Non IT Technology Providers including WDW Telecommunications, Smarty City, Design & Engineering, Sprint/Nextel, and Scientific Systems to enable technology strategic planning, project management.
• Executed the $8.5M Disaster Recovery Program from concept to implementation within 18 months for Parks & Resorts Composite Application providing a return to operations of approximately 24 hours for the critical tier 1.
• Led WDPR Supplier Integration in process design and IT2 governance work streams for our first generation outsourcing transition readiness to minimize impact to systems and guests.
• Drove New Technology into the business by leveraging project pilots and business case creation through strategy and collaboration with the business leaders and technology industry partners.

• Responsible for build & integration of technology into the operations during the startup of Disney Cruise Lines. Facilitated the technical relationship with internal and external technology suppliers and major.
• Led the design and implementation of technology solutions for the launch of the Disney Magic & Disney Wonder.
• Drove the creation of technology standards and processes for ship and shore IT infrastructure.

• Led the technology delivery teams for the opening of Boardwalk Resort, All-Star Pop Century Resort, Blizzard Beach Water Park, Wilderness Lodge Resort, and All-Star Sports & Music Resorts.
• Led the infrastructure design and build team for MainGate Office complex opening & Tampa DRC Facility.

Bachelor'S Degree

Activities and Societies: Pi Kappa Alpha

Masters - Engineering Management