Customer Support Engineer
Current
Mar 2024 - Present
AeroLeads people directory · profile
Taylor Rowland Email & Phone Number
Customer Support Engineer
at
Terra Dotta, LLC
1 work email found
@abrigo.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Support Engineer
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size
Who is Taylor Rowland? Overview
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Quick answer
Taylor Rowland is listed as Customer Support Engineer at Terra Dotta, LLC, a company with 77 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at abrigo.com and a matched LinkedIn profile for Taylor Rowland.
Taylor Rowland previously worked as Support Analyst II at Abrigo and Support Analyst at Abrigo. Taylor Rowland holds Master Of International Studies, Public Administration, 3.11 from North Carolina State University.
Company email context
Email format at Terra Dotta, LLC
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{first}.{last}@abrigo.com
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Profile bio
About Taylor Rowland
Experienced Support Consultant with a demonstrated history of working in the education industry. Skilled in Negotiation, Event Coordinating, International High Education, Management, E-Learning, and Critical Thinking. Strong consulting professional with a Master of International Studies focused in Public Administration from North Carolina State University.
Listed skills include Research, Microsoft Office, Public Speaking, Powerpoint, and 35 others.
Current workplace
Taylor Rowland's current company
Company context helps verify the profile and gives searchers a useful next step.
Terra Dotta, Llc
14 roles
Taylor Rowland work experience
A career timeline built from the work history available for this profile.
Support Analyst Ii
- Maintained advanced to expert working knowledge of the case management system and Abrigo's product line, with an understanding of the products interoperability.- Utilized intermediate level of understanding of Microsoft SQL Server, Windows Server, and IIS.- Offered direct consultation with support staff on application functionality and best practices for.
Apr 2022 - Feb 2024
Support Analyst
- Maintained expert domain knowledge in bank and accounting products, as well as any new products.- Resolved support requests and enhancements that come in through any of our support channels such as email, web or phone.- Call and communicate with customers about support requests and enhancements - Ensured a fast time to contact and time to resolution on.
Jul 2021 - Apr 2022
Product Specialist
- Serve as a subject matter expert for the International Student and Scholar Services program.- Provided in-depth analysis and troubleshooting of product-related problems to identify root causes and implement effective solutions.- Collaborated with Level 1 Support, development teams, and other internal stakeholders to resolve escalated technical issues.
Feb 2020 - Apr 2021
Internal Communications Associate
- Developed internal marketing campaigns for various programs and benefits at Relias, including determining the overall plans and reviewing analytics of internal campaigns to determine improvements.- Worked with the People team to create an employment brand for Relias.- Partnered with Recruiting to develop candidate campaigns for candidate relationship.
May 2019 - Feb 2020
Client Support Consultant
- Primary contact for inbound client issues.- Provided customer service via multiple channels.- Possessed strong communication and time management skills.- Provided quick response times and quality support to clients.- Worked collaboratively in a team environment to assist clients and new employees.- Maintained documentation and training resources..
Apr 2018 - May 2019
Office Coordinator For International Services Office
- Provided clerical duties to support students and staff for Center for International Studies.- Planed and implemented orientation programs and services for all new international students..- Tracked and monitored all critical forms required for international programs, updates student files, and mandatory meetings for Center for International Studies.
Jun 2017 - Feb 2018
Staff Specialist
Duke University Global Asia Initiative
- Planned, marketed, and hosted on campus events with speakers from inside and outside of Duke University. Created marketing material, event planning, budgeting, event set-up, and all other coordination required. - Assistant to Patrick Duddy, the Ambassador in Resident at the Duke Center for International and Global Studies. - Maintained the post-doctoral.
Jul 2016 - Jun 2017
Program Coordinator
Global Engagement In Academic Research
Feb 2016 - Aug 2016
Graduate Intern
Confucius Institute At Nc State University
Jul 2015 - Jul 2016
Student Administrative Assistant
James B. Hunt Library
Oct 2014 - May 2016
Healthcare Billing Specialist
Jun 2012 - May 2014
Summer Intern
North Carolina Commission Of Indian Affairs
May 2011 - Jul 2011
Anthropology Intern
Jan 2011 - May 2011
Team & coworkers
Colleagues at Terra Dotta, LLC
Other employees you can reach at terradotta.com. View company contacts for 77 employees →
CH
Chelsey Harwood
Colleague at Terra Dotta, Llc
Denver, North Carolina, United States, United States
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EV
Eric Van Reuter
Colleague at Terra Dotta, Llc
Philadelphia, Pennsylvania, United States, United States
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JE
Jordan Elliker
Colleague at Terra Dotta, Llc
Durham, North Carolina, United States, United States
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JR
Jason Rowe
Colleague at Terra Dotta, Llc
Waltham, Massachusetts, United States, United States
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SW
Sara Williams
Colleague at Terra Dotta, Llc
Los Angeles Metropolitan Area, United States
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SJ
Susan Jordan
Colleague at Terra Dotta, Llc
Chapel Hill, North Carolina, United States, United States
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KL
Kristin Lahey, Cpa
Colleague at Terra Dotta, Llc
Raleigh, North Carolina, United States, United States
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HA
Hussein Abubaker
Colleague at Terra Dotta, Llc
Vienna, Virginia, United States, United States
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ML
Mark Landon
Colleague at Terra Dotta, Llc
West Chester, Pennsylvania, United States, United States
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MP
Madelyn Petrovich
Colleague at Terra Dotta, Llc
Asheville, North Carolina, United States, United States
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Chelsey Harwood
Colleague at Terra Dotta, Llc
Denver, North Carolina, United States, United States
View →
EV
Eric Van Reuter
Colleague at Terra Dotta, Llc
Philadelphia, Pennsylvania, United States, United States
View →
JE
Jordan Elliker
Colleague at Terra Dotta, Llc
Durham, North Carolina, United States, United States
View →
JR
Jason Rowe
Colleague at Terra Dotta, Llc
Waltham, Massachusetts, United States, United States
View →
SW
Sara Williams
Colleague at Terra Dotta, Llc
Los Angeles Metropolitan Area, United States
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SJ
Susan Jordan
Colleague at Terra Dotta, Llc
Chapel Hill, North Carolina, United States, United States
View →
KL
Kristin Lahey, Cpa
Colleague at Terra Dotta, Llc
Raleigh, North Carolina, United States, United States
View →
HA
Hussein Abubaker
Colleague at Terra Dotta, Llc
Vienna, Virginia, United States, United States
View →
ML
Mark Landon
Colleague at Terra Dotta, Llc
West Chester, Pennsylvania, United States, United States
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MP
Madelyn Petrovich
Colleague at Terra Dotta, Llc
Asheville, North Carolina, United States, United States
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3 education records
Taylor Rowland education
Master Of International Studies, Public Administration, 3.11
Chinese Studies
Bachelor Of Arts (B.A.), Anthropology, 3.47
FAQ
Frequently asked questions about Taylor Rowland
Quick answers generated from the profile data available on this page.
What company does Taylor Rowland work for?
Taylor Rowland works for Terra Dotta, LLC.
What is Taylor Rowland's role at Terra Dotta, LLC?
Taylor Rowland is listed as Customer Support Engineer at Terra Dotta, LLC.
What is Taylor Rowland's email address?
AeroLeads has found 1 work email signal at @abrigo.com for Taylor Rowland at Terra Dotta, LLC.
Where is Taylor Rowland based?
Taylor Rowland is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Terra Dotta, LLC.
What companies has Taylor Rowland worked for?
Taylor Rowland has worked for Terra Dotta, Llc, Abrigo, Relias, Duke University School Of Law, and Duke University Global Asia Initiative.
Who are Taylor Rowland's colleagues at Terra Dotta, LLC?
Taylor Rowland's colleagues at Terra Dotta, LLC include Chelsey Harwood, Eric Van Reuter, Jordan Elliker, Jason Rowe, and Sara Williams.
How can I contact Taylor Rowland?
You can use AeroLeads to view verified contact signals for Taylor Rowland at Terra Dotta, LLC, including work email, phone, and LinkedIn data when available.
What schools did Taylor Rowland attend?
Taylor Rowland holds Master Of International Studies, Public Administration, 3.11 from North Carolina State University.
What skills is Taylor Rowland known for?
Taylor Rowland is listed with skills including Research, Microsoft Office, Public Speaking, Powerpoint, Student Affairs, Community Outreach, Teamwork, and Data Analysis.
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