Roxana Mitchell Email & Phone Number

Perform administrative and support services so that court performance standards and goals can be metUtilize differentiated case management techniques for scheduling case eventsType and prepare documents, orders, reports, referrals, and other related paperworkConduct document review, monitor case status, and perform case researchPerform mail support functions including conducting mail run, sorting mail, distributing mail, and disseminating faxesOrganize internal workflow processRetrieve and return court files, compile statistical information, enter dataSchedule case events, hearings, and trials; coordinates and schedule meetingsMulti-line phone system and assist a high volume of case inquiriesResponsible for time management and payroll

Accurately determined eligibility for TANF, Food Stamps and/or Medicaid ProgramsInterviewed clients, documented information gathered, determined benefits, and verified case dataExplained program benefits and requirementReviewed eligibility of clients for ongoing servicesObtained, verified, and calculated income and resources to determined client financial eligibility for benefitsProcessed changes to client status, overpayments, and adjusted or restored benefitsCommunicated on an intermediate level with others, internally and externally, to provide, exchange, and verify information, answer inquiries, address issues, and resolve problems and complaints.

Beaumont/Port Arthur, Texas Area

Classified inmates and completed risk management assessment for program and housing placement and made referrals based upon needDelivered evidence based programResponsible for individualized case planning, monitoring and reporting correspondence, contacts, and case notesResponsible for duties of casework management to include planning and production in all facets of programming and associated documentationAdministered risk/needs assessmentsWorked with offenders to develop pro-social behaviors and to prepare inmates for successful re-entry into societyPrepared, organized, scheduled, and implemented cognitive-behavioral programming and individual interventions’Monitored inmate compliance with established goals and objectives; updated case plans as neededFacilitated compliance with court-ordered recommendations and parole board actions for offenderWorked as a Medical Records Case ManagerResponsible for assembly of records, chart reconciliation, processing transcribed reports, and keying while maintaining ongoing record review dataQA/QC Coordinator the medical building

Bachelor Of Arts (B.A.), Social Sciences

Associate Of Science (A.S.), Substance Abuse/Addiction Counseling