Roxana F. Email & Phone Number

Baltimore, Md, Us

Maryland, United States

-Answered telephone inquiries and provided information as needed.-Processed monthly mailings and routine correspondence.-Prepared and formatted various types of correspondence.-Managed grievance records by inputting data into the system and maintaining status updates, including sending notices to relevant parties.-Typed arbitration briefs and other necessary documents.-Maintained a comprehensive filing system and assisted in office supply management.-Coordinated travel and hotel arrangements for officers.-Managed copying tasks for correspondence and printed materials.

Baltimore, Maryland

Key Achievements and Responsibilities:● Administrative Support: Coordinate and execute various administrative tasks for the CEO and program staff, including calendar management, correspondence, and maintaining confidentiality in sensitive matters.● Liaison and Communication: Act as a liaison between staff and internal/external institutions and community organizations, fostering productive relationships and ensuring effective communication.● Event and Project Coordination: Play an integral role in organizing events and project activities, from arranging logistics to assisting in execution, ensuring successful outcomes.● Office Management: Manage office operations, including ordering supplies, technology management, handling invoices, staff training, and updates, maintaining an efficient and well-equipped work environment. Created a student internship Summer Program.● Document Preparation: Assist in creating documents and preparing meetings, including the creation of Excel spreadsheets, agendas, PowerPoint presentations, and other meeting materials.● Data Analysis and Reporting: Conduct research, compile reports, and present data to diverse audiences, including board members, as decision-support aids.● Travel Planning: Efficiently plan travel arrangements, ensuring smooth logistics for executive staff.● Collaboration: Collaborate with colleagues, management, and executive team members to plan, promote, and manage meetings, fundraisers, and other events that align with BMHA's mission.● Board Support: Provide support for board meetings, including the preparation of board minutes, tracking dues and donations, and coordinating catered meals.● Program Management: Assumed the role of Program Manager for "Mind Health: Shop Talks (TM)," contributing to the development and execution of this important initiative.● Tools Utilized: Constant Contact, Zoom, Slack, Google Suites, Microsoft Office

White Marsh, Maryland

Aerotek for LifeBridge HealthCoordinates, administers and supports all LifeBridge Physician Network (LBPN ) functions, LBPN committees, and special projects and events. Assists in developing and maintaining management reporting LBPN performance and membership. Provides daily support of operations to Director of LifeBridge Physician Network.

AFFA Group Exercise Instructor who teaches Les Mills BodyPump program.

Belcamp, Maryland

Adecco for Sephora-MDCMaintains Employee Personnel files, scans, sorts, and removes documents when necessary.Performs related clerical work as required.Works under the direction of the Human Resources Manager.

Lutherville Timonium, Maryland

Sparks Glencoe, Maryland

Lutherville Timonium, Maryland

• Ensure all protocols, processes and operating systems in the areas of membership sales, retention, customer service, and center operations are properly deployed and optimized. • Ensure all accounting procedures are followed and the daily deposit is made.• Conduct Weight Loss and Health Profiles with prospective members, assessing and recommending personalized weight loss programs to optimize enrollment of new members. • Conduct weekly member counseling sessions in order to measure progress and review member visits on an as need basis. Ensure members are held to the standards and requirements of their program in order to ensure compliance. • Develop and execute a monthly grass roots marketing plan working with members of the team in order to increase efficiency in execution.• Coach staff on performance and professional development, holding all employees to the highest standards of accountability and operational excellence.• Champion and implement change in order to further enhance center performance and member service.• Implement and foster a culture of customer delight in order to maximize member retention and referrals.• Act as a role model for healthy eating habits and maintaining a healthy lifestyle in accordance with the mission, vision and values of the Company.

Associate Of Arts (Aa), Health And Fitness

Bachelor'S Degree In Health Science

Bachelor'S Degree, Health Science

Health Science, Degree Health Science