Roxanne Codde Email & Phone Number

Sacramento, California, United States

Responsible for directing, organizing, and mentoring the Project Coordination team. Manage and lead the Project Coordinators to ensure the teams have clear guidance on supporting the business. Ensures Project Managers, AEs, and Projects are provided with all necessary support efficiently and effectively. Coordinates, assigns, & prioritizes activities of all project coordination personnel. Track the workload of Project Coordinators ensuring load balancing, resource sharing and efficient utilization. Maintains and measures employees’ performance against performance and productivity standards, conducting employee reviews and training plans.

Sacramento, California, United States

Assist regional team with Project Coordination resource assignments. Assigning people to projects based on their skills, previous experience, availability, or project scope. Regularly review sales forecasts for future workload planning.Maintain the new hire training program and direct all regional New Hire Project Coordination training. Maintain D365 Project Coordination binder with regular process updates and best practices. Document and distribute departmental process enhancements for improved efficiency and consistent implementation across the region.

Sacramento, California, United States

Responsible for project conversion across multiple Business Units and Specialties for Region 1. Provide timely proposal to project conversions with supporting documentation and best practices. Analyze supporting documentation to confirm client contract requirements, billing and payment terms, and applicable insurance and bond requirements are identified. Adhere to and escalate where necessary for any non-compliant project requirements as outlined in the Contract Standards and Review Procedures. Maintain a high level of competency, integrity, and discretion in handling highly confidential information.

Roseville, Ca

Lead project coordinator for key accounts including Facebook, Apple, and IMF.Provide administrative support to the project team throughout the project lifecycle. Responsible for creating, organizing and maintaining projectdocumentation. Review client contracts /PO for compliance. Negotiate, procure and track installation equipment and materials. Analyze project budget and prepare progress billings. Prepare, distribute and store pertinent project documentation.

Roseville, Ca

Manage concurrent projects timelines and budgets to ensure timely completion and profitability.Coordinate project close out including hand-off to Service Department, final customer billings and job cost analysis. Maintain personnel files for 20+ employees. Facilitate weekly status meeting and distribute meeting minutes with action items. Daily Tasks Include: Inside Sales Support; Proposal Writing/submission; Bid preparation; Project file maintenance; Database management including Sage, D-tools, and OSAS; Vendor Purchasing; Vendor relations; Equipment/Materials Order Tracking; Shipping and Receiving; Inventory Control; Office Supply Management; Installation Scheduling; Department Payroll; Travel Arrangements; Contract reviews; Proof of Insurance coordination; RA administration for defective and damaged equipment/materials.

Sacramento Ca

Manage daily workload balancing for the regional team. Review DOT/attendance/quality checks on a regular basis and provide coaching as suitable. Perform annual performance reviews and implement performance improvement plan as appropriate. Assembled the end-to-end provisioning team to manage new product rollouts. Participated in Work Stoppage Contingency Planning team. Facilitated and managed daily productivity meetings for District team.

Sacramento Ca

Project Managed 500+ Expedite/Executive escalation requests during the 10 month tour. Managed "Large Project" accounts, consisting of concurrent nationwide service installations. Prepared detailed provisioning status reports for Senior and Executive Management.

Sacramento Ca

Lead Project Manager for USGA US Open Golf Tournament service installations. Managed orders for key project constituency categories including Large Projects and Signature Clients. Facilitated department wide training on the new project tracking system, improving overall order management. Selected to present an overview to the Regional Director on the Provisioning Project Management processes.

Sacramento Ca

Co-founder of the Expedite/Escalation LNS team. Established escalation processes for interface with LSAM, City Operations, and Sales. Co-developer of the Customer Initiated Expedite Process, collecting $250,000 in 2002. Prepared numerous Root Cause Analysis reports for Senior Management team. Developed a presentation for Expedite/Escalation process roll out.