Roxanne Gervais Email & Phone Number

Kingston, On, Ca

Kingston, Ontario, Canada

Toronto, Ontario, Canada

-Processed and prepared over 70 financial documents per day for the administration of the Group Plans, RESP, Estates, Registered Plans and Tax Reporting.-Updated clients’ accounts to correspond to their authorized document requests, such as changes in their systematic investment plans or beneficiary update.-Assisted in the machine learning project by training the AI to recognize different document requests and the correct actions associated.-Verified the validity of documents to ensure compliance of legal and administrative obligations while maintaining a high attention to detail.-Monitored various accounts and transactions to resolve ongoing processing concerns.-Communicated with and assisted team members to work out time-sensitive issues.

Kingston, Ontario, Canada

-Functioned in a team setting to serve food and beverages to a restaurant of 120 guests.-Created a variety of cocktail drinks in a timely fashion while assisting with takeout orders.-Provided a welcoming environment for guests by upholding a positive attitude and demonstrating strong interpersonal skills.-Organized and ran banquet events for 100 people, including food and beverages.

Kingston, Ontario, Canada

-Managed a dining area of 80 residents by providing a three-course meal in under 40 minutes.-Trained over 25 new employees and encouraged open communication.-Delivered exceptional service demonstrated by being voted ‘best service provided’ by residents 4 times.-Oversaw reception area to welcome visitors and answered phone with 10 lines and administered COVID-19 screening.

Graduate Diploma In Accounting, Accounting

Bachelor Of Commerce - Bcom, Commerce

-Awarded the Principal’s Entrance Scholarship: given to a student with over 95% average. -Following the Accounting Specialization.

Bachelor Of Business Administration - Bba, International Business

-Selected to participate in an international exchange in Saint-Etienne, France. -Studied and successfully completed the International.

High School Diploma

-Received the Ontario Scholar award. -Received The Stewart Lovell Francis Award and The Wilkinson and Company LLP Scholarship. -Attained.