Roxanne Alegria Quitco Email & Phone Number

Taguig, National Capital Region, Philippines

• Updates all information on restaurants, hotel facilities, emergency telephone numbers, places of interests and other miscellaneous information periodically.
• Ensures all guests' messages, mail, faxes and parcels are handled and distributed promptly.
• Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when required.
• Ensures speedy, accurate and efficient telephone and message service at all… Show more
• Ensures speedy, accurate and efficient telephone and message service at all times.
• Ensure accurate information of special events and promotions inside and outside of the hotel.

Mandaluyong, National Capital Region, Philippines

• Deployed to Ayala Corporation
• Welcome VIP guests/visitors by greeting them in person.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following building procedures, rules, and regulations.

Makati

• Greeting guests upon arrival and making them feel welcomed.
• Administering check-in and check-out process.
• Posting charges to appropriate guest accounts.
• Processing guest payments.
• Accommodating general and unique requests.
• Assisting Reservations Department with taking reservations.

Makati

• Attend telephone calls using proper etiquette and professional language;
• Answer phone, direct to appropriate person and/or take messages;
• Go on sales calls to check whether clients have any event coming up;
• Draft proposals and send to appropriate person for review and send to client;
• Input new and update existing clients’ information in the hotel’s databaseusing Delphi;
• Input new pencil bookings into Delphi;

Bachelor'S Degree, Tourism And Travel Services Management

Activities and Societies: Tourism Society 4th Year Level Representative of Tourism Society (A.Y. 2016-2017) President of Tourism Society.

Kindergarten To High School

Activities and Societies: Pas Des Tous (1st Year HS-4th Year HS) Dance Troupe (Grade 4-6) Little Dancing Feet (Grade 1-3)