Roy Bentkowski Email & Phone Number

San Antonio, Texas, United States

FYI: SAME JOB... CONTRACT CHANGED TO Reef Point Group (RPG) - Position remained the same! Provide Program Management support to Global Network Operations Branch (GNO-B) & the Global Service Center (GSC) under the Defense Health Agency I&O (J-6) Division which includes: · Oversee plans, costs, contracts and day to day operations of the Global Service Center.

San Antonio, Texas, United States

FYI: SAME JOB... CONTRACT CHANGED TO KSJ & Associates - Position remained the same! Provide Program Management support to Global Network Operations Branch (GNO-B) & the Service Management Sub-Branch under Defense Health Agency I&O (J-6) Division which includes: · Oversee plans, costs, contracts and day to day operations of the Global Service Center (GSC)·.

San Antonio, TX

CONTRACT CHANGED TO TeAM - Position remained the same! · Provide Program Management support to GSC & Remedy tasks in support of DHA. · Oversee plans, costs, contracts and day to day operations of the GSC. · Monitor, analyze and report on all GSC operations. · Produce planning, status & cost reports to DHA on all GSC & Remedy contract activities. · Manage.

San Antonio, TX

· Provide Program Management support to GSC & Remedy tasks in support of DHA. · Oversee plans, costs, contracts and day to day operations of the GSC. · Monitor, analyze and report on all GSC operations. · Produce planning, status & cost reports to DHA on all GSC & Remedy contract activities. · Manage all Navy site transitions as they migrate to GSC.

San Antonio, TX

• Provide leadership and mentorship to existing team members
• Work proactively and effectively with clients and deliver high quality work products in a timely manner
• Provide leadership in recommending, developing and communicating approaches for resolving specific issues.
• Provide leadership in obtaining data needed for specific analysis across the DHA office and related organizations
• Effectively communicate with personnel at all levels in the organization.
• Perform complex tasks with minimal supervision and guidance

San Antonio, TX

• (Acentia was acquired by Maximus in 2015... effective date 1 January 2016)
• Provide leadership and mentorship to existing team members
• Work proactively and effectively with clients and deliver high quality work products in a timely manner
• Provide leadership in recommending, developing and communicating approaches for resolving specific issues.
• Provide leadership in obtaining data needed for specific analysis across the DHA office and related organizations
• Effectively communicate with personnel at all levels in the organization.

Defense Health Agency (DHA) - Global Service Center (GSC)

The Major Incident Management Lead (MIML) is responsible for the management and control of major incident process components to include the Core Outage Reporting process, documentation, training, investigation and quality control. In this role as the MIML. I collaborate with event Management, Problem Management, Incident Management, Service Reporting and.

Military Hospital System Support Center, San Antonio, TX

I was responsible for reporting multiple system incidents on a daily, weekly and monthly schedule, as required by government contract. I created and maintained multiple report templates, which are utilized, in the reporting process. I reviewed the government Remedy ticketing systems to complete the reports with the appropriate data and references to fully.

Military Hospital System Support Center, San Antonio, TX

I was responsible for reporting AHLTA system incidents on a daily, weekly and monthly schedule. I created and maintained multiple report templates that were utilized in the reporting process. I referenced multiple ticketing systems and independent reporting sources to complete the reports with detailed summary that fully met the customer requirements. I.

Military Hospital Network Support Center, San Antonio, TX

I was responsible for the development, maintenance, and enforcement of standard processes for the analysis and reporting of monitored data in support of the Tri-service Infrastructure Management Program Office (TIMPO). I directed the assignment of tasks and resources to support required contracted work, utilizing my staff of 7 employees. My team’s.

Brooks AFB, San Antonio, TX

I was utilized during the last days of the TMSSC closeout effort. With the departure of the 2 SAIC managers, I was asked to manage the remaining TMSSC resources through the end of the task. I assisted in all closeout procedures and directed the efforts of over 40 SAIC employees during this process in the midst of the 9/11 terrorist attacks. I assisted the.

San Antonio, TX

I was responsible for facility management, project control, contract administration, human resources, subcontracts, purchasing, deliverables tracking, and writing statements of work and proposals. The staff was diverse and included project controllers, contracts & sub-contracts managers, buyers, technical writer, PC technician/system administrators, DESC.

Brooks AFB, San Antonio, TX

I provided a single point of contact for all SAIC contracts within TMSSC. I oversaw the operations of all 3 SAIC division’s personnel at TMSSC. These divisions included the deployment team - consisting of installers & trainers, the Help Desk group, and the Program Management/Software Engineering group. I maintained management of the deployment team, while.

Brooks AFB, San Antoino, TX

I provided assistance, supervision and managerial oversight for the Ambulatory Data System (ADS) Implementation Team. I was responsible for the initial AF hospital site surveys of existing communication architecture to determine required equipment and/or actions required to support the ADS operations. Duties include reviewing project implementation plans.

Kelly AFB, San Antonio, TX

I was part of the government team proposing to continue the Programmed Depot Maintenance on C-5 aircraft at Kelly AFB, TX. As the Management Volume Leader, I responded to the management requirements of the government proposal, addressing the organization, management personnel, and Total Quality Management concepts on Kelly AFB.

San Antonio, TX

I led a highly technical staff of officers, enlisted, civil service, and contractor personnel performing the entire life cycle support for a major AF program and other high priority projects. I directed the activities of a $50M annual contract employing over 200 contractor personnel providing major systems upgrades, modifications and depot support worldwide.

San Antonio, TX

I was the detachment focal point for administration, security, internal computers and facility. I managed contracts in excess of $30M in the area of facility management & security, to include managing a Security Management System (SMS) Project that would maintain control of highly classified information. I functioned as commander in his absence, requiring.

Kelly AFB, San Antonio, TX

I directly supported the operational and future space projects of the highest national priority. Supported four overseas sites, over 100 people, and data processing systems valued in excess of $150 million. I was technical advisor to the Director of Space Programs.

Kelly AFB, San Antonio, TX

I was the focal point for all studies and analysis to support office's five high priority special programs. I supervised one officer and three NCOs in the conduct of studies and analysis with a budget of over one million dollars.

Los Angeles AFB, CA

I directed five professionals in managing the efforts of fifty engineers and technicians executing a $4-5 million/per year space technology development program. I formulated the projects and established the budgets, schedules, and technical milestones that meet the most urgent national requirements for military space systems.

Los Angeles AFB, CA

I was responsible for the development of new payload technologies for implementation on satellites of the highest national importance. I directed the efforts of a joint government/contractor team in the evaluation and selection of key technologies requiring development and determined the criteria necessary to select the best source of this technology.

Los Angeles AFB, CA

I was responsible for the identification and development of needed "state of the art" technologies for application in satellite systems of the highest national importance. I directed the efforts of a joint government/contractor team in the evaluation and selection of key technologies requiring development and determined the criteria necessary to select the.

Vandenberg AFB, CA

I directly managed approximately 150 contractor personnel during factory testing, launch processing, and anomaly resolution of Titan IIID satellite vehicles valued in excess of $100 million each. I determined technical readiness of satellite vehicle subsystems and Ground Support Equipment for all launch base activities.

Vandenberg AFB, CA

I provided Air Force expertise during testing, launch processing, anomaly resolution and checkout of Titan III booster vehicles. I directly managed approximately 100 contractor personnel during pre-launch testing and launch of nationally significant satellite vehicles valued in excess of $100 million.

Master Of Business Administration (Mba), Computer Systems & Operations Management, B

Complete Masters in Business Adminstration while working full time on active duty in the Air Force.

Master Of Science - Electrical Engineering, Pattern Recognition And Communication/Radar, B

Was selected for the first pilot program to take 32 newly graduated Second Lieutenants directly into the graduate school. Succellfully.

Bs, Electrical Engineering, B

Activities and Societies: Air Force ROTCCompleted program and was selected to remain as graduate student with educational deferrment from.