Roy Logan Email and Phone Number

Answer incoming calls and emails providing frontline customer support or assistance with auto insurance policiesInformed customers about billing procedures, processed payments and refunds, provided payment set up options, and policy reinstatementsDe-escalated problematic customer concerns maintaining calm and friendly man

Enrolling members in various healthcare plans including Medcare Advantage Researching finding and explaining plans and benefits to membersTroubleshoot complex issues to satisfactory resolutions Cross-sold additional products to existing members

Providing customer service to banking and other financial institutions as well as private clientsDelivered fast, friendly, and knowledgeable service for routine questions and service complaints Managed high volume of inbound and outbound calls Handling all calls in a professional manner with minimal supervision