Roy Mitchell Email & Phone Number

Greater St. Louis Area

Greater St. Louis

Independent sound design, mixing, and production house formed in 2016.

Greater St. Louis Area

Hartland, Wisconsin

Supervised 6-8 employees per shiftManaged integration of modern point-of-sale infrastructure into a pen-and-paper operationOversaw pizza, salad, and sandwich productionProvided exemplary customer service

I oversaw the transportation of automotive parts, inter-office mail, veterinary samples, documents, packages, and goods.

St. Francis, WI

• Resolved any technical difficulties expediently, inventively and consistently
• Developed focused lighting cues for multiple productions utilizing both LED and traditional fixtures
• Established a professional relationship with actors, crew, musicians, and audience members
• Executed operation of house lighting using LightFactory and maintained a working knowledge of DMX

Greater Milwaukee Area

• Provided a comprehensive media outlet to the student and faculty community of Cardinal Stritch University
• Demonstrated exceptional communication ethics in all aspects of media production
• Resolved any technical difficulties expediently, inventively and consistently
• Developed and retained training procedures for incoming colleagues
• Established and maintained a secure and all-inclusive production equipment collection

Glendale, WI

• Provided exemplary customer service to the student body, staff, and faculty alike
• Demonstrated exceptional interpersonal communication skills
• Executed a tactful conflict resolution dialogue between departmental employees and students
• Developed streamlined documents for distribution to the student body
• Maintained internal communications and departmental accountability documentation

Fox Point, WI

• Prepared drip coffee, espresso, smoothies, tea, and other specialty drinks
• Practiced efficient and personable customer service procedures
• Improved cash handling policies
• Expanded consumer base by ambitious interpersonal outreach

Bayside, WI

• Prepared menu items for lunch and dinner
• Maintained exemplary cleanliness standards for guest-facing areas and crew-facing areas alike
• Practiced efficient and personable customer service procedures

• Provided exemplary customer support for numerous lighting products over the phone, through email, and in person
• Conducted thorough and comprehensive quality assurance testing on lighting fixtures, controllers, and accessories
• Fulfilled expedient warranty repair obligations and advanced my personal knowledge of alternating and direct current circuitry

Menomonee Falls, WI

• Oversaw and managed all areas of the restaurant and made final decisions on matters of importance and guest service
• Adhered to company standards and service levels, worked to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen.
• Ensured compliance with operational standards, company policies, federal/state/local laws, and ethical business practices.
• Provided direction to employees regarding operational and procedural issues.

• Prepared drip coffee, espresso, smoothies, tea, and other specialty drinks
• Practiced efficient and personable customer service procedures
• Expanded consumer base by ambitious interpersonal outreach, including implementation of a Black Friday special
• Assisted kitchen manager with morning preparation after barista duties were fulfilled