Serving the Enterprise Information Management (EIM) market, Cognitive intelligence (CI), Artificial intelligence (AI) and Robotic Process automation (RPA) to enable Digital Transformation through customer centricity.• Leading the development of a healthy Customer Relationship from different verticals and industries in the GCC, public to private sectors (include oil & gas, financial, supply chain, legal firms, banks, government entities, etc..).• Evaluates and Analyses customer needs, through feedback gathering, consultation and whether there are areas for possible improvement.• Builds trust and transparency with clients - Customer Retention• Onboarding new clients.• Oversee Sales, Business Development, Market Analysis, Competitors, Marketing, Budgeting, Reporting and Planning.Dealing with solutions like OpenText, Kofax, Thomson Reuters, iManage, Litera, Dynatrace , etc..

• Leading all operations within the group (EMEA) from Sales, Pre-Sales, Consultancy, Project Management to Customer Support. Handling Odoo SaaS operations.• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow. • Provide inspired leadership for the organization• Oversee Sales, Business Development, Market Analysis, Competitors, Marketing, Budgeting, Reporting and Planning

• Responsible for business development in Lebanon, Qatar, UAE & KSA - Odoo ERP (SaaS)• Led all operations within my territories (KSA, Qatar, UAE & Lebanon) from Sales, Pre-Sales, Consultancy, Project Management to Customer Support.• Exceeded targets by building, directing and motivating high-performing sales team. • More than 30 projects were signed and delivered successfully• Recruit and manage staff, including performance monitoring and training• Delivering the highest standards of customer service.• Winning Odoo Best Partner MENA 2021 - 2nd year in a row

• Expert knowledge in a wide range of business industries from Finance, Human Resources, eLearning & LMS, Sales, Marketing, CRM, Retail, Supply Chain to Manufacturing.• Resolved problems, improved operations and provided exceptional services.• Developed and maintained courteous and effective working relationships.• Delivered consultancy presentations and customized demo’s as per the client requirements — Covering EMEA Region — 100+ presentations / tailored demos — Closed sales and have been recognized by Odoo.• Winning Odoo Best Partner MENA 2020.

• Dealing with complex sales software solutions (ODOO ERP).• Responsible for pipeline, forecast, lead management and review account activities in pursuit of new business or up-selling opportunities (EMEA Region).• Interfacing and building strong professional relationships with a highly diverse set of functions C-level key persons.• Deliver sales presentations, pitches, and estimates to grow the customer base.• Identify emerging market trends and opportunities• Sales target achieved

• Dealing with complex sales software solutions (Focus ERP / CRM / HCM)• Responsible for pipeline, forecast, lead management and review account activities in pursuit of new business or up-selling opportunities (Levant & GCC regions)• Analyzing client industry and competitive research and information to facilitate rich client dialogue and demonstrate breadth and depth of knowledge to position and map Focus/Centra capabilities that align to client business objectives and initiatives• Dealing with Focus Softnet and Centra Software Solutions• Sales target achieved

• Proactively selling products, services, supplies to installed base and through "cold calling" in support of company promotion and upgrade campaigns • Built and cultivated long-term quality relationships with over 100 clients and 40 partners by addressing needs and providing superior customer service and follow ups.• Dealing with complex sales with Multi-product/service and integrated solutions• Identify emerging market trends and opportunities• Leading new market penetration campaigns and execute campaign follow-up• Responsible for pipeline, forecast, lead management and review account activities in pursuit of new business or up-selling opportunities• Analyzing client industry and competitive research and information to facilitate rich client dialogue and demonstrate breadth and depth of knowledge to position and map HP capabilities that align to client business objectives and initiatives.• Driving integrated planning and coordinated sales execution.• Interfacing and building strong professional relationships with a highly diverse set of functions and buyers at all levels within customer organization, including highest levels of key IT and business executives• Partner with Sales Team to develop and execute account through the management and coordination of sales activities. • Working very closely with external partners and engaging partners effectively to improve win rates on selective deals• Business intelligence Team Leader, Data analysis, problem solving, industry knowledge, reporting, improve the visibility of the organizational operation, to better manage the business • Analyzing data and presenting actionable information to help executives, managers and other corporate end users make informed business decisions.• B2B and B2C sales development• Quota to achieve USD 1.3 million• Presenting the entire HP portfolio of products and services for the Levant and Africa (WCA & Dom Tom)• Sales Target overachieved (150%)

• Leading a team of 8 professionals • Supply chain and inventory management • B2B and B2C sales development • Channel management and relationship development • Project management on new internal structure and route to market • Sell out planning and execution • Channel development programs design and execution (Levant & GCC Regions)• Have dealt with: industries as Digital printing, UV printing, Laser cutting and engraving, Marketing materials, Customized production and manufacturing • Target overachieved, 15% above target • I have managed to set up the right fundamentals of Sales which today is still being implemented Project Manager for Al Hamra Tower – Kuwait, over 3,000 customized signage were produced and delivered as agreed / promised

• Sales forecast • Sell out planning and execution • Excellent Knowledge in products • Maintained a close relationship with the vendor • Channel development programs design and execution • Product awareness initiatives • In country stock intelligence and management • Consolidation and communication on inventory availability • 16 African Countries in total (NA - WCEA - Dom Tom)• Have dealt with: HP Servers

• Sales forecast • Sell out planning and execution • Excellent Knowledge of products • Product awareness initiatives • Consolidation and communication on inventory availability • Have dealt with: Intel Servers• I have managed to increase Intel servers sell out by 20% • Ranked #2 in the Middle East (Intel Product)

• Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue.• Ensures that client issues are dealt with in an efficient manner• Represent client needs and goals within the organization to ensure quality• Build relationships with clients to encourage new and repeat business opportunities.• Understanding of company capabilities and service, and effectively communicates all offerings to the client• Have dealt with: HP - Intel - Microsoft - Cisco - WD - Kingston - Belkin - In Win• Target achieved total of USD 2.1 million• I have managed one of the biggest account • Ranked #3 in the Middle East (Microsoft Product)• Managed to establish a strong trusted relation with customers • Total of 100 customers