Roy Thomas Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

Ensure the safe & efficient day-to-day operation of core offices in all three locations (Toronto, Whitby, Barrie).Respond promptly to critical safety-related maintenance concerns and promptly inform the Director of Operations.Support routine facility and equipment inspections, reporting deficiencies and offering suggestions for improvement or repair.Perform minor repairs and preventive maintenance for buildings, furniture, and equipment, while assessing the need for external contractor involvement.Collaborate with vendors to acquire project quotes and oversee the coordination of work for contractors and vendors.Develop & maintain comprehensive contact lists of contractors and vendors for facilities, HR, Marketing, and IT across all locations, ensuring adherence to firm's standards.Obtain competitive quotes for all necessary construction work and skillfully negotiate the best options available.Provide administrative support to the marketing team, updating customer databases, supporting company intranet. Organize & excecute local & company-wide events, catering coordination, promotional materials, RSVP forms & guestlists.

Halton Hills, Ontario, Canada

- Monitoring overall day-to-day business activities- Troubleshooting issues with maintenance and repairs for clients- Obtaining/negotiating quotes from vendors for contracting- Ensuring equipment supply/inventory for contractors and vendors on-site- Maintaining project expense audits and vendor contacts- Coordinating resolution between various departments to identify order issues to ensure successful processing to the client- Overseeing registration/certification for annual provincial safety standards for on-site contractors- Ensuring annual OMVIC certification for company's vehicle fleet- Performed extensive estimation and bidding tasks to increase company revenue for operational excellence- Cooperating with Toronto's building inspectors to meet the City's by-law and safety standards for clients

Halton Hills, Ontario, Canada

Responsible for generating sales quotes for both residential & commercial clients for Toronto & GTA West.Communicated timelines, logistics, costs & critical details for reno projects.Maintained strong relationships with clients, constant communication throughout the entire project, ensuring their expectations were exceeded.Earned progressive close rate of 72% through rapid turnaround time of quotes & client follow up.

Mississauga, Ontario, Canada

Educated customers on business & consumer solutions with integrated telecom products, including mobile phones, tablets, plans, and accessories.Received consistently high customer satisfaction ratings or feedback, indicating exceptional service and product knowledge.Exceeded sales targets during Holiday 2015 with UPT avg of 3.5 (company avg 2.1).Earned invitation to Toronto head office to share best client practices & strategies

Halton Hills, Ontario, Canada

Ensured deliverables of all materials required for all project sites within Toronto & GTA. Responsible for tracking & submitting detailed invoices & receipts for all projects.Securing & transport of materials in accordance with MTO safety regulations & company policy. Responsible for coordination of deposits & contract signatures for multi-phase projects with clients.

Mississauga, Ontario

• Assisted in the execution of all company seminars during the Q4 2012 - Q2 2013.• Client database management and maintenance, preparation of marketing and presentation materials, and ensuring attendee satisfaction.• Event management: Responsible for planning, budgeting and execution of Lakeside Industry Client appreciation event for Canadian Mining Society 2013 at Toronto’s Steamwhistle Brewery.• Responsible for numerous creative executions including: Assisting the editor in compiling content for the company newsletter and updated online company product catalogues,• Performed post-seminar data acquisition for company database. Analyzed seminar data and prepared presentation materials for senior management review.

Mississauga, Ontario

• Successfully completed all aspects of merchandising projects. From setup to pricing, all while respecting different store banner’s (Walmart, Sears, The Bay) display rules and regulations. • Responsible for executing detailed plan-o-grams, audits, and merchandising displays for well-known clients, such as: Lindt Chocolates, & Red Bull. • Self-starter, independent worker, able to manage merchandising outcomes in a responsible and timely fashion. • Thoroughly experienced in a variety of CPG merchandising/experiential marketing campaigns.

Richmond, British Columbia

• Managed up to 250 panel households and ensured that market research guidelines were strictly upheld.• Acted as the lead contact for panel members in order to address compliance, privacy and technical concerns. • Performed daily database management and analysis to identify behavioural trends and opportunities.

Toronto, Ontario

• Territorial representative responsible for over 55 stores in Western Ontario.• Awarded top sales agent in 2008 & 2009 with highest YoY growth & awarded grand prize of a trip to Punta Cana, Dominican Republic.• Increased year-over-year sales by 274% with the use of multiple marketing channels including: mass advertising, in-store merchandising, sales incentives, and customer promotions executions.